GFL Environmental

Category: Garbage collection service

Address: 3618 US Highway 421 N, Wilmington, NC 28401, USA

Phone: +19107627563

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Janice S

Sep 16, 2022

We have been using GFL trash service and recycling for our rental home while we are building. Our trash pickup is on Monday. They did not pick up on Monday so we left the trash at the end of our driveway thinking that maybe they were behind or would pick up another day this week because of unforeseen circumstances. After 4 days of no trash pick up, I called GFL to see when they were picking up and they told me that they would pick it up on Monday. I asked if we could get a credit for no service this week and they refused since I didn’t contact them within one day. Poor customer service and policy for a customer that was intending on using them for our new build. The money isn’t the issue…. it is the lack of commitment to customer satisfaction and not trying to make the situation right. I didn’t even get an apology for lack of service. J. Evans Hampstead, NC

Mira Batchelor

Sep 2, 2022

I wish I had read the reviews. It was a nightmare utilizing GFL for home back door service. I ordered and paid for three months. I canceled it 5 weeks early. Five of the seven weeks when I kept the service, they did not pick up my trash. I had to call every week to beg them to get my trash. Twice I had to pull trash out of the container and take to the dump. Please save yourself the AGGRAVATION and find another service. There are others!

Alia Merstrand

Aug 27, 2022

I have called 5 times about the same issue—my recycling is not getting picked up. I’ve been dismissed, it was implied I was at fault, then reassured they found the issue and corrected it… still. 4 weeks and no rectification, including two “special pick ups” to pick up my overflowing can. They claimed I was put on the wrong route but when I first signed up for service they took it no problem. Whatever the issue, the people behind the scenes do not have it together and have been unable or unwilling to fix the problem. Very frustrating.

Ash Wiggins

Aug 20, 2022

They bought out Pink Trash in my area. Since they've done that they have raised prices 30% without informing you and now they pick up less trash. Avoid.

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Questions & Answers

Is there pickup on Thanksgiving?

Louise Younghans | Sep 20, 2020
GFL Environmental | Sep 20, 2020

Please visit our holiday schedule page here: https://wasteindustries.com/wilmington/holidayschedule

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When is trash pickup for 3615 leaning tree ct wilmington NC 28405

Wayne Spivey | Sep 21, 2019
GFL Environmental | Sep 21, 2019

Hi Wayne, we service this area on Wednesdays between 5am to 7pm. Your container should be curbside the night before. Please let us know if you have any additional questions or concerns.

Is there a cost for yard waste bags if you are a garbage and recycle customer? If so, how much?

Colleen Snyder | Sep 21, 2019
GFL Environmental | Sep 21, 2019

Please give us a call at (910) 762-7563

How much does it cost to rent a trash dumpster

Steven Walls | Sep 21, 2019
GFL Environmental | Sep 21, 2019

Steven, please give us a call at (910) 762-7563

Do I need to clean shampoo, lotion bottles, etc. for recycle?

Myrtle Johnson | Sep 21, 2019
GFL Environmental | Sep 21, 2019

The bottles must be cleaned.

Are you picking up yard waste? Haven't had a pick up since hurricane florence

Cheryl Simmons | Sep 21, 2019
GFL Environmental | Sep 21, 2019

Yes we are. Please give us a call at 910-762-7563, so we can look into this further.

When will my recycle can be emptied? It hasn’t been emptied since before Hurricane Florence. Guess I can take stuff to the recycle bins on Carolina Beach Road as I used to do before getting the blue can from Waste Industries.

M Burch | Sep 21, 2019
GFL Environmental | Sep 21, 2019

The local recycling processing facility was not accepting materials during Hurricane Florence. We have since resumed recycling services and are operating on a normal schedule. Please give us a call at 910-762-7563 and we'll be able to assist you further.

When is trash going to be picked up in the Crosswinds neighborhood

Christopher MacGuyer | Sep 21, 2019
GFL Environmental | Sep 21, 2019

We'll need some more information to look this up. Please give us a call at (910) 762-7563

When will garbage collection start?

Charles Egerter | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Please visit our inclement weather alert page for the most updated information: https://wasteindustries.com/inclementweatheralert

When will trash pickup resume? 1721 s41st 28403

Karen Jacobson | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Please visit our inclement weather alert page for the most updated information: https://wasteindustries.com/inclementweatheralert

when is pickuo on July 4th

Phil Smith | Sep 21, 2018
GFL Environmental | Sep 21, 2019

Please visit our holiday schedule page here: https://wasteindustries.com/wilmington/holidayschedule

do you have cardboard disposal at this location

Hampstead Furniture | Sep 21, 2018
GFL Environmental | Sep 21, 2018

We do not have trash or cardboard disposal at this location. Please contact the New Hanover County Landfill.

How much does an extra waste can cost?

Marvis Smith | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Please contact us for more details about having an additional container.

What is the recycling schedule for myrtle grove for 2018

Sandy Holland | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Can I encourage you to call your local branch for an update? Routes can often change throughout the year.

My trash was supposed to be picked up Wednesday. It didn't snow until late that night. Pick up was also late last week. Has the day been changed for Springhill Road?

Susan Ramseur | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Can I encourage you to call your local branch for an update? Routes can often change throughout the year.

I will be gone for three months. Can I put my service on seasonal hold?

Jannette Testa | Sep 21, 2018
GFL Environmental | Sep 21, 2018

Janette, please contact us for more details about placing your account on a "Vacation Hold".

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