Target

Poise One

Avoid this Target at all cost! After calling to locate a couple of items, I asked Kristen if she had the items and confirmed the specific details. She assured she had them, I thanked her and advised I would be in shortly. After she stated placing an online order would take several hours to process! 30-40 minutes later I was in store to make my purchase. Once at guest service I asked for the items to make my purchase. I kindly told the employee that I had items placed on hold, Kristen turned and replied she didn’t put them on hold! Subsequently I reminded her that I stated I would be in shortly. After she confirmed she had them, after confirming the specifics. In the midst of doing so, in so many words she told me I was lying! Mind you I drove 20 mins from Cotswold, to waste gas at this high price rate only to lie on Kristen. Makes sense right? Not even! I went to the women’s department to check for the items, where another employee was there, and helped me to check. Only to realize they were not in stock, and per the system was last sold in August. Since it is only July, I assume that meant august of 2021 and not 2022. Not once did Kristen apologize or offer to go look for the items, nor did she follow up in the department. This store and it’s management team are racist, and practices discriminatory measures. I am sure if I had blonde hair and blue eyes it would have went significantly different! This is a pattern and practice for this store! It’s very different then what you would expect compared to shopping at Walmart! Seems they are one in the same. If anything similarly has happened to you I implore you to join my complaint to the BBB as well as the NAACP!

Jeannine Roulette

Target drive up is reliable, consistent and quick. Best place to get what you need in a convenient way!! Staff is helpful, kind and hardworking

A Bishop

This review is regarding Curbside Pick Up only. Staff are clueless, unreachable by phone while in drive up pickup area. Long wait time. If I have to come in the store to find my order or get info on it - that eliminates the entire concept of curbside pickup. Never, ever will I deal with this store again!! For easy fast curbside pickup & overall great in store shopping: Target in wesley chapel is where to go.

Adam Jones

Went into target to do grocery shopping and pick up a game I order for store pickup that’s sold out everywhere else. Do grocery shopping. Spend about 45 minutes shopping. Checkout. Then head to pickup for online order at customer service area… it’s not ready yet. The main just stared at me and said it’s not ready yet and gave me nothing else to do. Just stared at me all befuddled like there was nobody available to go grab the game from electronics… advised me to just cancel the order and go buy it there instead… cool. Let me cancel an order of a low availability item and get a refund and go buy it again in back. Get back to electronics and they don’t have the PS5 version probably sitting in some cart floating around the store and nobody bothered to make a call to manager and help just stare at me like I’m asking for their first born. Poor customer service. What’s the point of online pickup in store if you can’t actually pick it up in the store and everyone looks at you like you’re asking them to do their job. Pitiful.