Best Buy

Category: Electronics store in Charlotte, North Carolina

Address: 9839 Rea Rd, Charlotte, NC 28277, USA

Phone: +17048141739

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Katherine FR

Aug 3, 2022

HORRIBLE CUSTOMER SERVICE. Waited for a curbside order for over 20 minutes. No one came and called the number for the store. Apparently BestBuy doesn't have direct numbers to the stores. I was redirected to a store in MISSOURI. Got through somehow and the guy that answered asked me if I had marked that I was there... really?? Said someone would be out after asking for my order number waited 15 minutes and NOONE came out. Couldn't get out of my car bc I had my elderly parent with me who is very ill and coming from the hospital. WASTED GAS AND TIME. DO NOT GO HERE.

Nikki McCutcheon

Jul 1, 2022

It's Best Buy. What can I say? They had everything we needed so my one grandson can stream his gaming and my other grandson can produce his music and get it to the right people. They were also very helpful when we ran into an issue and they offered an easy fix. Awesome staff!

Derek Chester

Jun 4, 2022

No one acknowledge me when I came in, the store is about 40% empty, I waited 20 minutes on the floor for someone to assist me. Two guys behind the counter just talking away and you have customers on the floor that needs assistance. Best Buy needs competition, bring back Circuit City!

Catherine McKaskey

Jan 7, 2022

was not happy with customer service.December 7th. kids messed up my order. canceled my gick membership instead of refunding lap top i paid for only to find out it wasnt in stock. had to wait 3 weeks for refund on my cc. it …

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 25, 2021
AK Miller | Apr 26, 2021

Decent COVID countermeasures in place, but they went a little overboard at the checkout (which is only at the customer service desk) causing employees to find ways around the protective measures in order to do their jobs.

I drive a tractor at work what would be the best chose of ear buds for me? Not to costly tho. Thanks

Teddy Pegram | Jan 21, 2019
Jeet Gappanna | Jan 22, 2019

I don't think ear buds will cut the noise out. You need noise canceling head sets. Typically brand like Bose, Sony, Phillips make them & price runs around $200.

Read More

Di you guys have Dji air 2 drone ?

GNC IndianLand | Dec 21, 2021
Dakota “Mr. Bentley” Covil | Dec 22, 2021

Yes

I live in Indian Trail If I purchase a 65 TV from your store Will you deliver and set it up

Irv Benenson | Jan 20, 2021
biff biff (biff) | Jan 21, 2021

Sure

I moved and have somehow lost cords and remote for Apple Tv can u help me?

janet bohne | Jan 20, 2021
Will Ethridge | Jan 21, 2021

It would be very surprising if Best buy would have the cable or remote standalone from the device. Apple.com would be a better bet

Read More

Do you know Netflix would go out when everything else is working

Ann Leighton | Jan 21, 2020
Matthew (Matt) | Jan 22, 2020

It can yes

Read More

how to get a price match reduction after Black Friday when price youpaid is $10 more than current cost.

Merrel Wilkenfeld | Jan 21, 2019
Kandice Hullender | Jan 22, 2019

Go to Best buy. Ask to speak to a manager.

Read More

what is ball park cost to install a 65 inch tv on the wall. what is cost of the bracket.

Robert Tacy | Jan 21, 2019
Carl Bartalini | Jan 22, 2019

You can get a bracket for about 40 to $50. Only takes about 20 minutes to install very easy

Read More

what is a legal, simple way to get out of market NFL games

Eddie Olsen | Jan 21, 2019
James Harris | Jan 22, 2019

You can order NFL Sunday Ticket through your cable provider or you can pay online to get the games streamed. I would say NFL Sunday ticket is the way to go because you get every game played throughout the whole country every thurs.,sun, and Monday night!

Read More

Looking to replace a dishwasher. Do any appliance storrs offer free installation and old dishwasher removal?

Chris Hornick | Jan 21, 2019
Anthony Scott | Jan 22, 2019

Sometimes each store will have a promotion where they offer removal and installation. Memorial day is coming up and I'm sure they will offer some special at that time if you can wait.

Read More

What is the recycle text

susan lehmann | Jan 21, 2019
David Johnson | Jan 22, 2019

Contact customer service.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places