Apple SouthPark

Category: Electronics store in Charlotte, North Carolina

Address: 4400 Sharon Rd, Charlotte, NC 28211, USA

Phone: +17049723280

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 8AM–9PM

Saturday: 10AM–9PM

Reviews

Lauren Brown

Sep 11, 2022

Our Genius Wil and sales tech were amazing. Very patient and knowledgeable.

Steven Jacobson

Sep 8, 2022

Made appointment and messed up the time by half hour. They accommodated me with good service

Latrenda Reeder

Sep 6, 2022

Great place to walk different store to pick from this is the best Mall in The City..Apple store customer service marvelous!!!

Santosh Reddy

Sep 3, 2022

Some luxury style mall

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Questions & Answers

How do I schedule a battery change appointment ?

Don Russ | Sep 17, 2018
Harshad Amin | Sep 17, 2018

Do I need to call or Can i make appointment on line?

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How can I schedule an appointment for a battery change in my iPhone

Don Russ | Sep 17, 2018
Ann Nelson | Sep 17, 2018

My husband needs I phone 6+ battery replaced. I don't have the serial # at home now. Can I still book an appointment and will the store have the correct battery replacement?

When will they finish renovating?

Rowena Rhead | Sep 17, 2018
Jim Jakubecy | Sep 16, 2021

How to schedule an appointment?

When i get a new iphone at the apple store can they put all the info and social media apps and put it into my new iphone without erasing any info?

Isabella Trinh | Sep 16, 2020
Thao Dinh | Sep 16, 2021

The way it works these days is that it will transfer everything from one phone to the other, this includes the apps. Now, you will have to go thru and enter your username and password to those apps that require it. hope this helps

Why is it that I called 3 times stayed on holding for over 30min just to get hung up on 3times!!!! This is the worst customer service I have ever experienced in my entire life !

Leslie Perez | Sep 16, 2020
Deniz F | Sep 16, 2020

If they do not have good service in the restaurant, that will be customer service is the worst restaurant that can be better they should remove it or improve their service in all aspects.

When will the Apple Store on Southpark reopen?

Anita Warner | Sep 17, 2018
steve sullivan | Sep 17, 2018

I heard by Christmas thats what the Apple store said at North lake

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can I sign up for repair appointment?

Pete Nash | Sep 16, 2021
Thomas Andrychowski | Sep 16, 2021

Yes

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Can I drop off iphone for repair, curbside? I also need to rent a temporary phone. Thanks

Stephen Medlin | Sep 16, 2021
John Utter | Sep 16, 2021

No..wait in a very long line

How and where can I get the battery replaced on my iPhone 6S?

Mike Sexton | Sep 16, 2021
BRENT JENKINS | Sep 16, 2021

fix-a-phone

How much money does it cost to fix a crakes iphone 8?

Isabella Trinh | Sep 16, 2020
Charles J. Brooks | Sep 16, 2020

Usually about $100 - 125.00.

How do I make an appointment for IPad basic classes .? When is the South Park apple store reopening ?

Jayshree Desai | Sep 17, 2018
Dave Royen | Sep 17, 2019

The SouthPark store is open but apparently very recently. The signage had not been installed as of November 7 2018

Which mall entrance is closest to the new location for Apple at SOUTHPARK? Thanks

Kevin Kennedy | Jul 18, 2022
Patrick Garcia | Jul 18, 2022

I don't know if I can say it is the closest, but the easiest to me is through Belk. Just turn right and that's it.

Can I set up an instore appointment to set up apple IDs and buy a new case

Megan McCullough | Jun 18, 2022
Rami S | Jul 18, 2022

Yes you can , you can also walk in

I went to buy an iPhone X cable charger and when I returned home, I found that the cable I bought is for iPad not iPhone. Can I come and return the cable and get the iPhone one?

Dina Safa'a El-Din | Feb 18, 2022
Fanchon Little | Feb 18, 2022

Yes just call the store and talk to à manager

Do you take old iPads for recycle?

kerry miles | Feb 18, 2022
Evelyn Olivares | Feb 18, 2022

I'm not sure about that

How do I set up an appointment at Southpark?

Susan Stevenson | Jan 19, 2022
Michael Stone | Jan 19, 2022

Call or go online for the store

can i make an appointment this afternoon?

Barry McCrory | Nov 20, 2021
Rod | Nov 20, 2021

Yes

I want to make appointment ?

CIng NIang | Sep 16, 2021
Sandra Staton | Sep 16, 2021

Local and convenient. Appointments necessary.

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How do I make an appointment at the store

Susan Hill | Sep 16, 2021
Steve Sciascia | Sep 16, 2021

login in to apple account on store page

do I need to make an appointment to bring my new mac air in

Nance Griffin | Sep 16, 2021
Sandy S | Sep 16, 2021

Yes.. during pandemic times

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Do I need an appointment to make a gift purchase of band exchange for apple watch

Lena Eldridge | Sep 16, 2021
Mabele | Sep 16, 2021

No

Do they have the iPhone 12 pro in the store?

jimena guardia | Sep 16, 2021
FixFactor inc. | Sep 16, 2021

We get them! At this moment we sold out

Do I need to make appt

Ronnie Giberson | Sep 16, 2021
Terrell Davis | Sep 16, 2021

Recommended but not necessary if you have time to spare.

Can an Apple Watch be Repaired? Hit the ground & shattered 😭

Angela Foster | Sep 16, 2020
Ann B. | Sep 16, 2020

I dont have any idea because the Apple Store is closed here at the Southpark Mall. You may have to call Apple customer service and send it off to be repaired

When is the SouthPark Apple store expected to reopen? I need to bring in my iMac to get help wiping it to factory state without knowing my password.

Steve Conner | Sep 16, 2020
jimmy hill | Sep 16, 2020

imm not shurS fuur us steve bu CapabuiLLS anyphone att i think is a good remmbmburrANNCE i lick apple produce. LIKK MYYS MOTEROOLAS very capabuill and gouds set Ssoo good Luckk Settings ann aAupointMINT i guess ITssss a good iduu AS much anythingG CANS HAPPUIN TOO PROGRASS🥕🍊🌈🧞‍♀🏮👽🏮😎😮🍊🐿📜📜📜📜

do they have a logitech m170 mouse or a usb reciever

Peter Harris | Sep 16, 2020
Halley Martinez | Sep 16, 2021

No. They only sell products made by Apple. For a Logitech mouse your best bet would be Best Buy or Office Depot.

Are you opening

Binh Luu | Sep 16, 2020
James Morton | Sep 16, 2020

Yes, they are open. They have pick up options in the parking garage underneath the mall.

Do you know any apple store that is currently open?? So that you can go in person?

Valeria Mazzei | Sep 16, 2020
Terri McCumbee | Sep 16, 2020

I was told that company wide their stores are not open to to walk in customers. Buy online and merchandise pick up in the parking deck at Southpark.

it says the stores open online but when I call it says the stores closed does anyone know if the South Park location or the northlake location is actually open?

Rick Bouman | Sep 16, 2020
Joe DeMartino | Sep 16, 2020

I was at the mall this past weekend and it was closed in person.

Is the store opened? Phone message says you are closed. Do I need to make an appointment or are there times for people to come into the store?

Laura Ogden | Sep 16, 2020
Jameriam Black | Sep 16, 2020

Their store is closed..but i did see the Apple Store set up outside in the Parking Deck by the escalators

How do I make a return ??

Donn Schumaker | Sep 16, 2020
Steven Strong | Sep 16, 2020

Call or set an appointment online and meet associates in the underground parking area.

When are the Apple stores opening back up

Bakeer Badee | Sep 16, 2020
Stevo Bailo | Sep 16, 2020

I believe at SouthPark Mall. The Apple store is open. But I do know South Park Mall. Is open but it is up to the each individual store if they want to open.

Do they have employees who attend you in Spanish?

Alex Fernandez | Sep 16, 2020
Satish Sivasubramanian | Sep 16, 2020

Yeah, it worked for me

How to schedule for the 3pm class today

Bearle Chamblee | Sep 16, 2020
Ron Hoover | Sep 16, 2020

Should be able to online just pick location and time..but I've seen ppl just show up

how much does a battery cost for my ipone 5s

A Google User | Sep 17, 2019
Charles J. Brooks | Sep 17, 2019

Oops... can't help on that one ... but will guess at $50-60.00...

My son dropped his iPhone 7+ and cracked the screen. How much is it to replace cracked screen?

Rodger Allen | Sep 17, 2019
Todd W. Short | Sep 17, 2019

You should pay roughly $149 for the Apple Plus to replace the screen.

How do I make an appointment for help>

Edna Otterbourg | Sep 17, 2019
LIZMARILADIOSA444 | Sep 17, 2019

You can call the store or go online

can i place an appt

Missy Sanok | Sep 17, 2019
krishna Vandanapu | Sep 17, 2019

Yes you can do it with the below link https://support.apple.com/

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Should I call or email to make appointment?

Cam Collins | Sep 17, 2019
LIZMARILADIOSA444 | Sep 17, 2019

Yes you will. It's always packed

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Where do I go to get a new battery for my iPhone 8 Plus

jerry bernhardt | Sep 17, 2019
zabia johnson | Sep 17, 2019

On line

MAKE AN APPOINTMENT TO ACTIVATE NEW IPHONE10

george bambrick | Sep 17, 2019
Dianne Hoover | Sep 17, 2019

Absolutely! This place is crazy!

I have my first I phone 6s, How can I make an appt. for the I phone free class?

Ibbie Alexander | Sep 17, 2019
David T | Sep 17, 2019

You can go to Apple support website ,search for workshop's for beginning iPhone and find the class that you want .You might be able to do that from the Apple support app as well

Does it cost anything to have my iPhone serviced

Mark Ference | Sep 17, 2019
Garry McCormick | Sep 17, 2019

It depends, read here for details, https://support.apple.com/iphone/repair/service

How do I make an appointment to replace the battery in my iPhone 6?

Kathy Taylerson | Sep 17, 2019
David T | Sep 17, 2019

Log onto Apple's support site,then select iPhone,battery replacement,make appointment..Or you could download the Apple Support App from App store from your phone ,make appointment from the app

I need a new battery and live a mile from the South Park Mall. Do I have to schedule an appointment? And how do I do it if so. It is the iPhone 6 Plus

Susan Clemons | Sep 17, 2019
Christopher Piotrowski | Sep 17, 2019

Sometimes they can squeeze you in. But it's best to have an appointment

where in the mall is Appe

Mary Springsteed | Sep 17, 2019
Li Cai | Sep 17, 2019

Close to the center opposite to banana republic

Can I make an appointment for Sat., Dec 29th at noonish?

Jestine Schmitt | Sep 17, 2019
Li Cai | Sep 17, 2019

Through apple.com

how do I make an appointment online?

Mona Soyak | Sep 17, 2019
Don Helms | Sep 17, 2019

When could I get appointment

Is there a way to download iPhone contacts to an excel spreadsheet?

Kim lenz | Sep 17, 2019
Garry McCormick | Sep 17, 2019

Also by Googling that exact question there are dozens of answers to this based upon your specific platform (Mac vs Microsoft).

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can I make an appointment to recover my password

Nancy Miller | Sep 17, 2019
Dylan Jordan | Sep 17, 2019

Probably not. At least not for a week or so.

can i just walk in to check my phone repair?

Joseph Roy | Sep 17, 2019
Daniel Howard | Sep 17, 2019

You can, but you risk being put in to a waiting queue for help which is usually a few hours long. Making an appointment is best.

I need to schedule an appointment

Mike Sumner | Sep 17, 2019
Walter Ski | Sep 17, 2019

Go online they don't watch google maps

i need a new computer and to have all information on old one transfered . do i need an appointment ?

david bodden | Sep 17, 2019
Aaron Zollo | Sep 17, 2019

You should schedule one as its much better than waiting for an hour or two. However, transferring information is super easy on a mac. Just open the migration assistant in your utilities filder in the applocations. It walks you through it.

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Is this location open yet from renovations?

Ashley Brown | Sep 17, 2019
K C | Sep 17, 2019

Yep

How to unlock previously owned iPad

karen johnson | Sep 17, 2019
K C | Sep 17, 2019

Go to the previous owner if you can and have them unlock and reset it.

How much do an iphone 6 cost?

Badgurl. Myyaa | Sep 17, 2019
K C | Sep 17, 2019

The cheapest iPhone Apple sell now is the iPhone 7. It's $440 for 32GB or $538 for 128GB. Unless you go through your carrier. If you really want a 6 or 6S, try eBay.

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I would be coming to the SouthPark location and will be buying a new battery for my IPHONE. Do I need to make an appointment? Approximately how long with this take? I was also told a new battery is currently under $40.00. Please confirm. Thanks

Suzin Lichtenstein | Sep 17, 2018
steve sullivan | Sep 17, 2018

I believe the Apple store is closed it SouthPark they are remodeling it I don't think it's finished yet they're sending people out to Northlake Mall hope this helps.

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Do y’all have AirPods

Angelo Gadson | Sep 17, 2018
Guru Prasad Thonse | Sep 17, 2018

All Apple accessories are available.

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Why can't I schedule an appointment? It says to check tomorrow, or check another location. I have been checking for a week and it always says "Unavailable at this time".

danimal | Sep 17, 2018
Anthony Scott | Sep 17, 2018

Could it be because they have already filled their available spots?

Can store employees unlock iPhone 8 Plus and how long does it take?

Allan Morton | Sep 17, 2018
Anthony Scott | Sep 17, 2018

I suggest using their website and making an appointment so you can get in and out quickly

i came in & ordered a battery for my iPhone when will it come in?

Diane Chandler | Sep 17, 2018
David T | Sep 17, 2018

Call them and ask. Have your order number close by. They will need to know it

Can you repair stuff? and how long does iT take?

Slushy77 7 | Sep 17, 2018
Anthony Scott | Sep 17, 2018

Agree with David T. User Genius Bar and Support to make appointment

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About how much is it to change a home button on a iPhone 7 plus

Chris Roof | Sep 17, 2018
David T | Sep 17, 2018

If you opted for AppleCare+, a home button replacement will cost $99. Out-of-warranty home button replacements could cost up to$319 for the iPhone 7 and $349 for the iPhone 7 Plus—according to Apple's iPhone repair info.

How much is it for Apple to reset your iPhone if your forgot your pasword

H2o Delirious | Sep 17, 2018
Linda Dodgen | Sep 17, 2018

No charge to us. Good experience. Make an appointment.

I have an appt to have iMac 8 upgraded. Have been previously told an increase in GB can be done in store and High Sierra can be added. Is that correct?

Irene Piecora | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

Just go to your appointment about it

Do I have to make a battery exchange appointment? Or can I just go to the store and get a 29.00 battery replacem not for my iPhone 6

Pam Silver | Sep 17, 2018
Rachel Fesko | Sep 17, 2018

You have to call Apple Support and order a battery. After it arrives at the store they will send you an email, and you can walk in without an appointment to get it fixed.

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Do they sell Apple Watch Series 3 ?

Purple Star | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

Most likely.

I am having trouble with My iPad.

Cheri Caudle | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

Make an appointment with the Apple Store about it.

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Since I do not have wi-fi, how can I back up files on my iPhone 6 using my desktop PC?

Barbara Tucker | Sep 17, 2018
David T | Sep 17, 2018

Yes ,as mentioned plug into computer,vis USB and cord that came with phone .IF itunes is not set to open after plugging phone in then open iTunes,click on the phone icon that is at the top just under the word "account" and proceed to make back up

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How do I schedule a battery change appointment?

Thomas Stubbs | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

Go online to their website and make the appointment.

How can I make an appointment at the Apple Store?

martha carlisle | Sep 17, 2018
cynthia sullivan | Sep 17, 2018

need to make an appointment phone stuck in headset mode can talk on phone tried all troubleshotting to no avail

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do i need an appointment to get a battery replacement

Juliette Smith | Sep 17, 2018
David T | Sep 17, 2018

Yes best to have an appointment,unless you can get there when they are opening up .Otherwise wait time could be lenghty

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why mu lap top does noy connect top wifi at home ?

Darius Ghazi | Sep 17, 2018
Anthony Scott | Sep 17, 2018

They won't be able to identify your issue just by the question you asked. I suggest going into the mall and see a technician. They are very nice and helpful

I forgot my ipad password. Do i need an appt to come in and recover it?

Tonia Elliott | Sep 17, 2018
David T | Sep 17, 2018

Unless you can get to the apple store at the time it opens,then I would make appt. Otherwise it may take longer to see someone who can reset it to see you. Having said that if your a little bit tech savvy .There is a way you can reset by the way..

do you have a CHOETECH Qi Certified T511 Qi Wireless Charger Pad with Anti-Slip Rubber for iPhone 8 / 8 Plus, iPhone X, Samsung Galaxy Note 8 / S8 / S8 Plus, S7 / S7 Edge and Qi-Enabled Devices?

julie Kovasckitz | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

Apple Store doesn't sell Samsung products

Are you they open on Sunday’s late?

Nicholas A | Sep 17, 2018
David T | Sep 17, 2018

They close on Sundays at 7pm

Can someone give me 2000 TB on my iPad plz

HazerLazer | Sep 17, 2018
Arthur Arcadia | Sep 17, 2018

2000 TB isn't even accessible in this world.

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