South River EMC

Category: Electric utility company

Address: 17494 US-421, Dunn, NC 28334, USA

Phone: +19108928071

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ronnie Jones

Nov 8, 2021

This place is great if you like being bent over a barrel. One week you have zero balance and very first bill your already one month past due. I just dont understand

Jo Ann Edwards

Oct 5, 2021

Great employees

Regan Moran

Jul 6, 2021

I was helped very quickly.

April Gibbs (Missyy)

Feb 3, 2021

Prepaid payments are convenient, however inconvenient also. The company itself isn't any of my complaint.

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Questions & Answers

I am sad my electric went up $50.00 I am on disability & nothing's changed. That is taking my food money. 3 months same thing. I been paying my bill. So 😥 sad...

Vickie Garcia | Sep 20, 2021
South River EMC | Sep 20, 2021

Ms. Garcia: We will be happy to assist you with your questions and we can have an Energy Advisor help identify how your home is using energy and offer suggestions of ways to save. I can see that your bills were highest in the summer months. Weather is the number one driver of electric use. This summer was particularly hot and your AC had to work extra hard to keep your home cool. I can see that one of our representatives have discussed this with you and looked at your 12-month average. If you are interested in an energy analysis, please contact our office and we will be happy to set this up for you.

Is there a drop box at SRE???

Stef Kelly | Sep 20, 2020
South River EMC | Sep 20, 2020

Thank you for your question. We do not have a drop box, but there is a payment kiosk and drive-thru window at each office. Additionally, you can pay inside, online or over the phone with an agent or using our automated system 24/7.

Is it possible to cancel a security light on-line.

james norris | Sep 21, 2018
Stefanie Hagwood | Sep 21, 2018

I'm sure u can, but always call and speak with customer service representative to make sure it's done properly

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What is e billing and how do I qualify

Pam Diorio | Aug 21, 2022
South River EMC | Aug 21, 2022

Hello! EBilling is a paperless option. You can enroll by visiting our website and under service options click, "sign up for ebilling".

Is there a time of day that's better to wait to run more electric in my home. Does South River offer certain hrs

Kathren Adams | Sep 20, 2020
Jennifer Hernandez | Sep 20, 2020

They told me best to wash and dry your clothes at night. Last time I asked them.

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When will members credit check be mailed this year.

Shirley Barnhill | Sep 20, 2020
Anthony Wilkins | Sep 20, 2020

I've gotten mine like the middle or end of Oct the past few years

What day of the month is cut off thank you .

Alan Jackson | Sep 21, 2019
South River EMC | Aug 21, 2022

Hello: the disconnection date depends on when your bill is created. We have disconnection dates throughout the entire month. If you will give us a call, we will be happy to assist you. You can also find this information on your bill and on your online account.

Do you no when it will be on today

Christine Faison | Sep 21, 2019
Anthony Wilkins | Sep 21, 2019

They close at 5pm

Are that open on Martin Luther King day

Christopher Autry | Sep 21, 2019
Christopher Autry | Sep 21, 2019

And how did you acquire this information

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Can I cosign with my son without going to the office? Via fax or something

Ann Beasley | Sep 21, 2018
Stef Kelly | Sep 21, 2018

Pretty sure u must go in person

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