Best Western Royal Plaza Hotel & Trade Center

Category: Hotel in Marlborough, Massachusetts

Address: 181 Boston Post Rd W, Marlborough, MA 01752, USA

Phone: +15084600700

Reviews

Amy Gerken

Jul 24, 2022

I like to leave realistic reviews… you are getting a fantastic price (especially for all you pet traveling friends who know how outrageous fees can be). Pros: lots of amenities on property, close to a main drag of good eats, super super nice & accommodating staff. Very understandable of our unique situation. Very clean & comfy rooms and A/C in room work awesome. Elevator music classic! Cons: (July 23) Hallways not air conditioned and super stuffy. Elevators too. Embrace the early 90s and this place is your vibe (hallways specifically). Huge events at times so may want to check on your dates (for things like pool, restaurants). Checked out pool but too hot in there for this July heat, in winter it would be perfect. Overall grade: C+ Grade with effort: B

Angie Kenney

May 24, 2022

The hotel is very outdated for the price I paid. The room was not clean, we had hair all through the bed and in the shower. The hallways were hot and miserable with no central air. The staff did their best but like everyone else they were very understaffed. We had to attempt to check in 4 times before they had a room clean and available. The breakfast was good but not great.

Greg Knight

May 13, 2022

It's an older building, but not as clean as I expected. The night clerk was great and gave us a lower rate for our military service. Also, rental car services located in the lobby. The rental clerk was very helpful and assisted me with car in Puerto Rico.

D Chavez

May 8, 2022

The foyer was beautiful, the rooms were very outdated and dirty. There were dead ladybugs all over the floor. It's not even ladybug season yet so they have been there a while. Also was expecting a double queen and was given double full beds. Employees were friendly.

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Questions & Answers

Do you have, restaurant opening for small activity group?

Velvet Chour | Jan 20, 2020
Thomas DuBois | Jan 21, 2020

I would definitely call and ask them and I am sure they will make accommodations for your group

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What's the wifi user name here?

Chris Britton | Jan 20, 2019
Michael Schemaille | Jan 21, 2019

Try the name of the current month, lower-case.

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What is the earliest time for check-in? Do the rooms have hair dryers?

Tygh | Jan 20, 2019
MJ Weissman | Jan 21, 2019

You can ask for early check in.. they are more then accommodating when asked.. also, the rooms do have hair dryers in the bathroom.

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What is the latest time for checkout

Heather Collazo | Jan 20, 2019
charles bennett | Jan 21, 2019

You can request a 3pm check for a fee of course

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What hours are pool open

Heather Collazo | Jan 20, 2019
Matthew Davidson | Jan 21, 2019

5:30am to 10pm is correct

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Is there a micro wave and fridge in the rooms?

Jackie Van Dusen | Jan 20, 2019
Melissa O | Jan 21, 2019

If you ask for a deluxe room- it has a small fridge and microwave.

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Is there free breakfast fast?

Kehinde Adebayo | Jan 20, 2018
Keith & Melanie Norman | Jan 21, 2018

If you pay an extra fee with your room package to include breakfast

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