Renaissance Toledo Downtown Hotel

Ryan Stokes

Security seemed to think they needed to follow me all over the hotel. Check in seemed like I was getting the “poor people don’t belong” vibe. (Not poor, so just imagine.) i would stay at the Hilton down the road. Better staff and cleaned to perfection. Bar on the roof is dirty (lights are covered in dust). The staff is nice for the most part but 1-2 of the bartenders seem to spend their entire day with one person looking for jobs or chatting. I would go to the nearby park area and skip this bar. .

Alissa Thompson

It was a genuinely awful experience, especially for the price. The hotel room was clean but they weren’t offering daily cleanings or stocking of items which was problematic because it took 45min plus to get more towels and extra blankets. Why not stock more than two towels if you don’t have the staff to run items? We stayed 3 nights, the fire alarm and evacuation occurred twice. People in crutches were going up and down stairs despite there not being a fire. No staff were directing us during each occurrence. We couldn’t go the the rooftop bar because they were at max capacity. It was a disorganized mess. I felt bad for people who had a wedding there. I’d recommend booking elsewhere for a wedding or hotel stay.

Melissa Bailey

One of the best parts about staying in a hotel is typically the bed... Not here. The bed seemed like a basic spring mattress, and the comforter was merely a sheet. Surprising considering they have their own line of bedding. The room also didn't come with any complimentary water bottles. So when you go to make your coffee in the morning, expect to go to the hotel's shop and pay FOUR DOLLARS for 1 bottle of Aquafina. Don't bother asking the guest clerk if there's a convenient mart within a couple miles because they will tell you no there is not although there is one .5 miles down the road. Definitely just go to the 24 hour Circle K and not their shop. Also, even if you have a Do Not Disturb tag on your door, housekeeping will come before checkout time banging on your door til you answer JUST TO ASK IF YOU'RE LEAVING TODAY OR STAYING ANOTHER NIGHT. Most hotels can look at the reservations to see that, but this one apparently does it old school. Only giving it 2 stars instead of 1 because they held a polka party and that was literally the only thing to do in Toledo on a weekend night.

Leah Reinwald

Very nice, updated, clean hotel in an awesome location. The girls at the front desk were welcoming, on top of things, and good at communicating. The hotel staff were very accommodating- late at night we wanted to heat up food so I called the desk to see if they had a microwave I could go use, but within 2 minutes they brought an actual microwave TO our room! We wanted to stay in and eat dinner at the hotel but the heights was closed due to a bridal shower, and the main floor restaurant was temporarily closed which was a bummer. On a busy weekend around checkout time, expect to wait a while to get your car from valet. We waited over 30 minutes so call ahead or plan accordingly. The valet staff were very considerate and hard working, though Kind of a downside that Marriott does not include wifi or parking into the cost of your room. Still would gladly return to this hotel, would be great in the summer along the river 😁