Address: 1165 Buford Hwy, Cumming, GA 30041, USA
Phone: +17707815805
Sunday: 5AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
Dee Reid
There was a bit of a communication breakdown on my visit. My beverage cud have been better.
Tracy Vance
WOW! I love this location! The handsome young man that takes my order and helps me at the drive thru is always so energetic and nice! He always has a bright smile and makes sure my order is right before giving it to me. I get a hot coffee and a donut, typically. The coffee is always fresh, the donuts are hit or miss. Lately they have been good. The young man that is always working never fails to give me great service. Wish he had a name tag.
charlotte
To management, are you aware your staff is closing out their drawers more than 15 minutes before closing time? I pulled up to the drive thru at 844pm and was told they couldn't complete any more transactions. After a couple minutes of back and forth, I was asked if I could pay in cash, to which I said yes and only then was I allowed to place my order. If you're open until 9, I'd expect a business to transact until 9. Disappointing to see continued poor customer service and problems at this location.
Weather Brief
Just ordered a medium coffee and cinnamon raisin bagel from here. The coffee was great, the bagel was hard as a rock and has to be at least 3 to 4 days old! Good job Dunkin!
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It's like that all the time there
5am M-F, 5:30am on weekends
Well, I have had this problem as well. I hope they do improve over time. I am always willing to give them another chance. They have always been nice to me. I know you didnt ask for a reccomendation, but i would reccomend the big'n'toasted. Its texas toast with douvle fried eggs and bacon with american cheese. If you do end up giving dunkin' donuts another chance, i would reccomend it. (Its hard to mess up)
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