SERVPRO of Norristown

Glenn Rahme

Five star top of the chart rating for office staff, Kyle Vickery and his crew. Here in an hour, entire group polite and friendly, hard to believe what they accomplished in the time spent. Explained every step of the way and answered every question. This was a top notch response to a very nerve wracking experience in my hope. Cannot recommend any more highly.

John Tully

Kyle is great ! Thank you !

Vanessa Williams

I would like to say that the young man Riley really did a great job and he explained everything step by step so that I could know exactly what was going on. He was very nice and very respectful. I take my hat off to him. You should be glad to have him on your team.

Carly Crowley

I had a toilet overflow in my first floor bathroom around 9:45PM, black water spilling out all over the bathroom, living room, and kitchen floors. I called ServPro immediately after filing a claim with my insurance company and got through to someone right away. They advised me that I would need to get a plumber out to make sure the issue with the toilet was fixed, and that they would send someone immediately after that to begin water damage mitigation. The dispatcher I spoke with was Jessica and she was very helpful and even provided me the contact information for a plumber in my area who handles emergency repairs. They were able to come out first thing the next morning, and sure to their word ServPro was out about an hour later to begin the cleanup. Kyle Vickrey and his team were extremely professional during the entire process and walked me through exactly what would need to happen. The mitigation process was as quick as it could be and thorough. Kyle explained to me exactly how long the equipment would need to be in my home for, and what to do in case anything went wrong. I've worked in homeowners insurance as an adjuster, so I am familiar with the process, but as a first-time homeowner experiencing their first major loss, even knowing how something should go, it was still a panic-inducing experience having to deal with something like this. Kyle, Jessica, and the entire ServPro team made the whole process as stress free as possible. I would absolutely recommend them for any water losses, or other cleaning projects you need done in your home.