Fitness Connection

Category: Gym in Charlotte, North Carolina

Address: 8626 Hankins Rd, Charlotte, NC 28269, USA

Phone: +17045969009

Opening hours

Sunday: 10AM–6PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–8PM

Saturday: 7AM–7PM

Reviews

Philip Stokes

Sep 6, 2022

Place is pretty dirty with a lot of outdated equipment. The only reason I’m giving 3 stars is for the staff as they were super helpful and actually help people on their fitness journey. It would be a really nice gym if they invested more into updating their facility

marcos jimenez

Sep 3, 2022

Oh man i regret the day i get a membership on fitness connection they take money out of me like they own my account and when i cancel the membership i have to pay almost $100 to cancelled crazy

Kyla Owens

Aug 14, 2022

Great

Onxr Latfo

Aug 3, 2022

Absolutely horrible management, apparently the payment for my membership wasn't going through (for only one month keep in mind) and now I owe over 80 dollars? The manager is trying to preach about my credit score to me like I intentionally accumulated those fees. Then after me and my friend who also pays for a membership discussed me paying it off another time the manager denied us entry and kicked us out because I "owe him 80 dollars' absolutely disgusting.

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Questions & Answers

Why this location CAN NOT consistently open at the posted time of 5AM? I have let it slide Multiple times before I started posting. Today I arrived at 0455 and waited until about 0511before leaving along with other Paying Members!!!

Terrell Williams | Sep 19, 2021
stacy campbell | Sep 19, 2021

For your safety, the team is wiping equipment down and restocking paper towel rolls

Are they open Christmas.

Paul Washington | Sep 20, 2018
Ed Shreve | Sep 20, 2018

They're closed Christmas day

does it have a bowling alley

Shareen Wallace | May 22, 2022
Fitness Connection | May 22, 2022

We have many great amenities to offer, including a hot sauna and Kids Club, however we don't have a bowling alley at our gyms.

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How do I suspend my automatic draft monthly

Erica Hannor | Sep 20, 2019
Donnie Dunn | Sep 20, 2019

Not sure you got to call

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Is there a sauna?

Alyssa Tarver | Sep 20, 2019
The Bishop | Sep 20, 2019

Just a steam room

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What time do they open and close on 4th of July

Tashima Brazil | Sep 20, 2018
Dee Cooper | Sep 20, 2018

They open all day

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How do I change my membership??

Tramaine Moore | Sep 20, 2018
Gabe Rosenthal-Ayres | Sep 20, 2018

Just go talk to someone at the front desk. They are usually happy to help.

What time does the basketball court close during the week?

Jalen Robinson | Sep 20, 2018
Great One | Sep 20, 2018

If I remember correctly it's 1000 p.m., 1 hour before closing.

Are they open on MLK day

Great One | Sep 20, 2018
Ralph Brand | Sep 20, 2018

Yep

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I have a guest she is almost 14 this month I would like to bring her in for a couple days it's that oka

Jennefer Board | Sep 20, 2018
Mack Moore | Sep 20, 2018

Shouldn't be a problem! I've seen a decent number of teens there.

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When is the basketball court open

Jayden Davis | Sep 20, 2017
Chris Faura | Sep 20, 2019

Management is unprofessional and don't care about the members concerns. Last time I was here I wanted to talk to the manager about updating my credit card but he was busy talking to the staff. I told the lady in the front desk to update but she said the manager needs to update. So I came for the 3rd time and the manager was busy again!! I saw him talking to the staff. To busy for fitness connection members smh. So I waited for him to tell me that I need to pay a late fee. I told him I been trying to update my card but he was to busy. But I'm getting the blame and had to pay more than my 19.99 monthly fee. He wouldn't understand that I was trying to update but he was to busy. When I ask to talk to his DM he wouldn't give me the # so he gave me the customers service #. I wanted to put a formal complaint but they wouldn't allowed me to do it. I been coming to Fitness connection for 4years never had a manager be so unprofessional. I'm taking my business somewhere else. Northlake facility

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