Ledges at Johnston

Jeff Flashinski

Great place!

amit diwan

i was locked out yesterday night. First Maintenance guy didn't pick up the phone. After calling 8 times, he picked up the phone and then he showed up after 30 min. They charged me $75 for this service. When i went to leasing office just to discuss this, manager behaved very rude and didn't listen to me.

Mithun Reddy

We stayed in the apartment from February 2020 to September 2021. During the move in inspection process although there was some discoloration over the countertop we did not report thinking that it was normal wear over the years. We had a problem with the garbage disposal that was being repaired by the maintenance person. One of the grooves on the sink broke off while they were working on it, so a block of wood was temporarily installed as a temporary fix, which unbalanced the granite top. Few days later couple of persons from the granite top company showed up and suggested to replace the granite top as they were unable to properly fix it. In spite of their suggestion, maintenance fixed it temporarily, causing further water marks on the top since it was not leveled. During the move out inspection process to our shock we were notified that the countertop was discolored and we will have to pay around $2,000. We immediately called the leasing office and the manager suggested to use some cleaning agents to remove the stains. Although, we were in a rush to vacate the apartment we did use the cleaning agents suggested by the property manager and removed the alleged stains to an extent. A second inspection was scheduled for the evening, the same person who showed up in the morning made an appearance and to our dismay, now the estimated charges have been increased from $2,000 to $3,000. Within a few days of the end of the lease, we received a letter in the mail asking for a credit of about $3,000, alleging that the granite countertops had discolored and had to be replaced as indicated by the maintenance. On top of our $1,000 security deposit, we were also told to pay the additional $2,000. We tried contacting the management after receiving the bill, but Randy was rude and wouldn't listen to us and insisted we were at fault and made us pay the whole amount. I tried negotiating as we were not at fault, but he said it would be sent to collections if not paid by due date. Had it been replaced when it was recommended by the granite person, we would have not been in this situation of paying the big amount from our pockets. During our stay we have also recommended a friend to this community as we felt that it was a nice place to stay. The Ledges at Johnston will never be recommended by us because of this extremely negative experience. Our hard-earned money is most likely used to pay for their renovations by the management.

Cathy Laliberte

I've been living here for 2 years. The maintenance crew are very responsive, competent, and friendly. The rental office staff are also very down to earth and friendly. The complex keeps up with tree trimming, landscaping, powerwashing, sealcoating, and painting. The property is very well maintained. I've lived elsewhere and the opposite is true! Honestly, I am proud to call this home.