Capital Ford Service Center

Bill hamilton

Shift light rattles after a/c service. Now they won't schedule an appointment, for a shifter recall, they instead referred me to their sister store an hour away that has no loner vehicles.

Matthew Curasco

ZERO stars!!! AVOID THIS PLACE AT ALL COSTS!! I have been calling Jeff for over a week to find out the status of my company vehicle which they have. I have left a voicemail every time and have not received one phone call back. My vehicle was towed there and they had no idea that it was even on the lot. Apparently receiving the vehicle during business hours and having the key handed to them by the tow driver means absolutely nothing to them... no logging of the vehicle. No calling the customer or fleet management company. Nothing. There is no communication on their half whatsoever. The only person I was able to speak to so far was the receptionist who was a rude as can be and completely brain dead on how to anything relating to her job. Capital Ford is the most incompetent service center/dealership I have ever dealt with. Good luck to whoever takes the risk of sending their vehicle here. You've been warned.

jay ritz

Wow, this is my first experience with service here, and it is so bad I almost want to sell my car. You can't get anyone on the phone to give you an update. I left multiple messages, and nobody calls back.

Sherri Lee

Great service