Hoffman Audi of New London

Category: Audi dealer

Address: 490 Broad St, New London, CT 06320, USA

Phone: +18603331973

Opening hours

Sunday: Closed

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–6PM

Reviews

Jul Wojak

Sep 19, 2022

This dealership was a pleasure to deal with. First time lease and everyone was extremely patient and knowledgeable. Many thanks to Jadyn for handling the test drive, showing us the different 2022 models, and answering questions on different features. And to Sales Manager Chris for his patience in running different lease scenarios on different vehicles and ultimately finding us the exact Q5 that we wanted. And Cody for the audi electronics setup and patiently going through every button and feature on our car. This dealership is how ALL dealerships should be. Great job guys!

Terry Rathbun

Sep 17, 2022

So I left my almost perfect 2009 4.2 S5 with Hoffman Audi of New London to get the upper and lower control arms done. Car has less than 43,000 on the clock and has been meticulously maintained and kept in a heated garage never seeing the weather in New England. When I got the car back two weeks later it looked like they washed it with a Brillo pad. They agreed to fix it but only buffed the paint to cover up the scratches. When I told them I wasn’t happy, their service manager said he was sorry but I’m on my own and they would do nothing else to fix what they destroyed. I saved for years to buy that car serving in Iraq and everywhere else the Marines thought to send me. I love that car and what Hoffman Audi did to it is beyond frustrating.

Nina Taylor

Aug 10, 2022

James was very helpful in assisting me with finding my perfect car! Tony, James & Richard all made this a smooth process (they are all the best people!) They went above and beyond for me through the whole process & really made it work for me. I can highly recommend this dealership to anyone in search of a vehicle. I really love my new car!!

Kristy Varsen

Aug 3, 2022

I have nothing but positive things to say about this dealership! Tony went above and beyond to make sure we had a great experience buying our Audi, from beginning to end, it was a smooth process!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 19, 2022
Nick Benik | Sep 19, 2021

Practices are good but don't let them stick you with a $700 document fee. The RMV/DMV is backed up and its on you to print out new temp plates every 14 days. I bought my car from here in December and (now in April) I am still dealing with the registration paperwork! I would wait to buy a car.

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Do you offer discounts?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

We offer various incentives on vehicles, as well as service specials. These change on a monthly basis so make sure to check our website before coming in.

Are you on Instagram?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Yes, our account is @HoffmanAudiNL

Do you have free wifi?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Yes we do!

Is your showroom handicap accessible?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Yes, our showroom and service area are handicap accessible.

Is there parking?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Yes, we have ample customer parking in front of our building.

Do you provide loaner cars?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

We provide complimentary loaner vehicles when scheduled with your service.

Can I schedule an oil change online?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Yes, you can schedule all service appointments on our website.

What are your hours?

Hoffman Audi of New London | Sep 20, 2019
Hoffman Audi of New London | Sep 20, 2019

Monday-Thursday 8:30am to 7pm, Friday-Saturday 8:30am to 5pm, closed Sundays.

Hello, how can I make an appointment to check my airbags for my 2006 Audi A4 Quattro I got a piece of paper that I have to take to inspect the passenger airbag base

Pedro. Olvera | Sep 20, 2018
Hoffman Audi of New London | Sep 19, 2020

Appointments can be made under the service tab of our website, or by calling our service department at 866-939-9431.

do you have both Audi Q5 and Audit Q7 available in New London for a test drive?

Frances Nolan | Sep 20, 2018
Christine Harrison | Sep 20, 2018

Yes they do, the inventory changes quickly. You can call or email them. Someone will get back to you timely.

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