Professional Restoration Services

Category: Water damage restoration service

Address: 2003 Schieffelin Rd, Apex, NC 27502, USA

Phone: +19196946897

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Andrew Johnson

Aug 24, 2022

Great service. Always punctual and the restoration job was clearly communicated and completed quickly.

Natasha Goldstein

Aug 17, 2022

We had a leak that caused mold and damaged our floors. PRS took care of everything, and dealt with our insurance. They are excellent to work with and do very good quality work! Highly recommend.

Susanne Young

Aug 8, 2022

I can't say enough about the professionalism, skill, and responsiveness of Professional Restoration Services! The Mitigation team were at our home the day after I placed a call to them, and they worked tirelessly to remove wet insulation under the house caused by a catastrophic burst pipe. Their efforts continued inside the house where moisture caused damage to part of the kitchen floor. Each crew involved in the process was courteous, efficient, and always willing to explain what they were doing. Project Manager Michael worked closely with us throughout the process of completing all the necessary repairs. He displayed extraordinary determination and patience with our insurance company when the assigned claims adjuster did not respond to PRS or to us. Thanks to his repeated efforts, our claim was finally processed, and the repairs were completed. We are thrilled with the results and are especially appreciative of the responsiveness and kindness with which all our questions were addressed by the entire team. This is a company focused on effective communication, attention to detail, quality work, and customer satisfaction. I'm not sure how we would have handled this situation without their help! Professional Restoration Services in the BEST!

Eddie Green

Jul 7, 2022

Professional Restoration Services did an outstanding job restoring our kitchen to look even better than what It looked like prior to the water damage that destroyed our floors. From the first call for service, to the final inspection, I received nothing but professional support from the entire team. Patrick, the project manager, went out of his way to ensure timelines were created that did not interfere with our schedules and coordinated with the many vendors to ensure top quality work was done on-time. We could not be happier with the final results! The team definitely lived up to their name, “Professional Restoration Service”. Two thumbs way up!!

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Questions & Answers

Can Water Damage Cause Mold To Grow?

Professional Restoration Services | Sep 20, 2019
Professional Restoration Services | Sep 20, 2019

Short answer, absolutely. Water is one of the necessary ingredients needed for mold to grow. If you have water damage in your home and you don't react fast enough to extract the water and properly dry the affected area, you could have mold growth within 48 hrs.

How Long Does The Water Cleanup Process Take?

Professional Restoration Services | Sep 20, 2019
Professional Restoration Services | Sep 20, 2019

Most water damage removal & drying jobs are complete in 3-5 days. However, this depends on the severity and category of water damage. The more saturated an area and more widespread the water is, the longer the drying process takes. This does NOT include the putback and repairs after the emergency phase is complete.

What Can I Do While I Wait For A Professional Restoration Contractor To Arrive?

Professional Restoration Services | Sep 20, 2019
Professional Restoration Services | Sep 20, 2019

While you wait for us to arrive there are a number of things you can do. Here is a simple list; - locate the source of water and shut it off - move furniture and personal contents away from affected water damage area - remove any standing water if possible, with a shop vac or squeegee - get the air moving, open windows, use box fans and/or residential dehumidifiers until professional equipment arrives.

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