Viti Mercedes

Category: Mercedes-Benz dealer

Address: 975 Fish Rd, Tiverton, RI 02878, USA

Phone: +14013526555

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–6PM

Saturday: 9AM–5PM

Reviews

Vanda D'Oliveira

Sep 16, 2022

This dealership has its own clientele it has been serving for years and that’s who they’re loyal too. If they get a car on the lot they make sure their elite/ preferred customers are notified first. I bought my first Mercedes here but I will NOT be giving them my business.

Nicholas Sammartino

Aug 31, 2022

The service at Viti is what is expected for as Benz. My prior experience with another dealer cannot compete

Michael Onoyan

Aug 26, 2022

I was looking for a different MB dealer than the one I have been using for my service for the past five years. After hearing good things about Viti, I took my E Class in for a B service. They were very thorough in explaining what is included in the service and they found two service re calls from MB & performed those also. I would like to recognize Danny, who was my service advisor. He is professional in his customer service approach & kept me aware of the service from start to finish.

Chris Donabedian

Aug 17, 2022

Called to setup an appointment and ask a number of questions. Waited on hold for almost 7 minutes - 2 x in a row - no one ever picked up the phone. I am guessing that they're overwhelmed with too many cars and too few staff. This isn't a great first impression for sure. I gave 2 stars - benefit of the doubt.

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Questions & Answers

Can my son come down and check out some cars?

Kate ML | Sep 20, 2018
Rosemary DeFrias | Sep 20, 2018

I go to Jonathan. He's fabulous. Very knowledgeable

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Wife has a 2018 Mercedes E 300. We have a parking pass on dashboard. She opened the door and a gush of wind picked up the pass and it fell between the window and dashboard and we can't retrieve it. Now shade of dash display is darker.

Mark Thayer | Sep 19, 2020
Viti Mercedes | Sep 19, 2020

Hi Mark, Thank you for reaching out to us. This seems like a situation that will be best handled by our Service Department. Feel free to reach out to our Service Coordinator, Aly Massey, who can collect a little more information and find a Service Advisor to best assist in your situation. Her number is 401-375-4088.

The service department Have a new manager

Lili Horan | Sep 19, 2020
JP 21 | Sep 19, 2020

No

Is the service department open on Saturday?

Elizabeth Carbone | Sep 20, 2018
Mike Smith | Sep 20, 2018

Only by appointment via a service advisor.

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Can a contract for wheel and tire repair be done at any Mercedes dealership? I'm looking into bring my Mercedes to a different service center.

Robin McGill | Sep 20, 2018
Charles Harris | Sep 20, 2018

You have to purchase the protection plan when you purchase the car.

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How much for a new battery for my 1997 mercedes e420 key

Christopher Westgate | Sep 20, 2018
michael ferreira | Sep 20, 2018

Around 5.00

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