Address: 980 Fairystone Park Hwy, Bassett, VA 24055, USA
Phone: +18559109479
Sunday: Closed
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–5PM
Edwin Hughes
Had my 2018 Highlander serviced there the staff were very friendly and professional and the Service Manager Debbie Stone kept me informed throughout the process. Great Service Experience!!!
Garland Oakes
Terrible experience on Thursday at the service department. Son got an appointment and took his Prius in to find out why the battery wasn't charging. They took over 2 hours after the appointment time to tell him he needed a new battery and then charged me $57 for something that is free at Autozone or O'reily's. When I asked the lady would that fee be waived if i bought the battery I got "No." I paid the fee and told him to go by a battery somewhere else. Nothing but terrible experiences with the service department.
Arnold Smith
It's ok salesan vanished
Debby Gonzalez
Our experience at Nelson Toyota was very pleasant. The process was seamless and Lamar made everything easy and straightforward. They actually wanted to sell us a car. Completely opposite to experience we had just the day before at Mt Airy Toyota. We are so glad we came to Nelson Toyota. We highly recommend.
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We follow all CDC Guidelines and do deep cleaning and disinfecting multiple times each day. Masks and social distancing are required while visiting our dealership. If one of our customers doesn't have a mask we will provide one. Hopefully this answers your questions. We look forward to serving you!
Yes
Last time i had repair was around 100.00 for just labor per.hour not parts
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