CVS

Marissa Nelson

After a recent doctors appointment I realized I hadn’t updated my pharmacy and my prescription was sent to this location. I no longer live in the area, and when I do go for a visit it is 2 hours round trip. I called the store prior to going and explained I hadn’t heard if my prescriptions were ready and if they were what were the weekend hours to pick up. They said they were ready and provided their hours. Great, see you this weekend. This evening I pull through the drive through and go through the normal motions. The pharmacist on duty explained they had sent my medication back because I didn’t pick them up fast enough. I explained I don’t live in the area any longer and how would I know if they were ready if I wasn’t contacted? Wouldn’t it be common courtesy to call the patient and give a reminder? Even just leave a note from my Mid-week call that I would be in over the weekend. Unfortunately this pharmacist was pretty cold hearted and explained their “policy” and that I would need to revisit my doctor. Absolutely wild I’m extremely frustrated that the customer service received at this location has gone out the window. Better off doing express scripts than dealing with the “not our problem” attitudes.

Angie

There are other pharmacies more conveniently located to me, but I drive out of my way and will continue to do so because the pharmacist (Moe), and because pharmacy staff is patient, friendly, and helpful. I have been to other pharmacies where the staff makes you feel like they don’t appreciate your business. Not here. I have been going here for years and have always had great customer service!!!

Douglas Leggat

A CVS pharmacist falsified my Covid vaccination records and I cannot get the record corrected by any means. There is a disconnect in their system, so an incorrect record must stand forever. …

sherry kline

Dr Mo is absolutely wonderful. He is personal, caring, very professional and has always helped my family. I have even called with medical questions and he has always taken my calls and is very knowledgeable. I am very thankful to Dr. Mo for being there