Address: 7485 Foltz Dr, Florence, KY 41042, USA
Phone: +18596471100
Sunday: 10AM–9PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Jill Fitch
I took my elderly father out to eat. He doesn't get out much due to mobility issues and he was so looking forward to this. We didn't realize that we couldn't be waited on. Eating with all plastic is for McDonald's. The entire restaurant was probably 65 degrees. And the icing was you no longer offer the baked beans. The other guests around us felt the same. Steak and shake was my first job in highschool. Good quality food, decent price, comfortable seating and always good service. I just hate that that's a thing of the past.
Angie Williamson
I ordered drive thru and waited in line for half a hour then got my food and it was wrong just wasted 10 bucks on trash. And the frys were cold and not even fully cooked. You would think that they would get it right since I waited so long i ordered plain but this is not plain
Minervia Abner
I got the grilled cheese combo and the cheese taste is like Wax the butter was nasty on the sandwich I will not recommend getting the grilled cheese sandwich from there
Stephanie Turney
Poor management!! The floors are absolutely disgusting! Have been waiting on food for a table of 4 for over 30 minutes! Not one person has even swept, wiped down a table or any area. Saturday night I get it but this is disgusting and over 40 minutes for burgers, I use to like this place, may not ever be back! 1 hour for 4 burgers!
Thanks! Your review is awaiting moderation.
Food is always fresh and what you order.
The service has been better since they stopped being 24 hours, I agree
You might want to bring both your question as well as any comments or concerns that you have to their management. It will be the only way to fix it.
That location is the slowest one in the tristate area. It's been like that for a few years now. I think not enough people have complained to corporate.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.