Steak 'n Shake

Category: Hamburger restaurant in Florence, Kentucky

Address: 7485 Foltz Dr, Florence, KY 41042, USA

Phone: +18596471100

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jill Fitch

Jul 16, 2022

I took my elderly father out to eat. He doesn't get out much due to mobility issues and he was so looking forward to this. We didn't realize that we couldn't be waited on. Eating with all plastic is for McDonald's. The entire restaurant was probably 65 degrees. And the icing was you no longer offer the baked beans. The other guests around us felt the same. Steak and shake was my first job in highschool. Good quality food, decent price, comfortable seating and always good service. I just hate that that's a thing of the past.

Angie Williamson

Jul 11, 2022

I ordered drive thru and waited in line for half a hour then got my food and it was wrong just wasted 10 bucks on trash. And the frys were cold and not even fully cooked. You would think that they would get it right since I waited so long i ordered plain but this is not plain

Minervia Abner

May 16, 2022

I got the grilled cheese combo and the cheese taste is like Wax the butter was nasty on the sandwich I will not recommend getting the grilled cheese sandwich from there

Stephanie Turney

Apr 3, 2022

Poor management!! The floors are absolutely disgusting! Have been waiting on food for a table of 4 for over 30 minutes! Not one person has even swept, wiped down a table or any area. Saturday night I get it but this is disgusting and over 40 minutes for burgers, I use to like this place, may not ever be back! 1 hour for 4 burgers!

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Questions & Answers

Did you enjoy the food

alex fan | Jan 17, 2019
J Davis | Jan 18, 2019

Most do. I suggest you try it for yourself.

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This place is awful!! Wait is awful! Why wait 25 min and get cold food!!!

Moll Mcelroy | Jan 17, 2018
Taffy | Jan 18, 2018

Food is always fresh and what you order.

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Does grub hub deliver for steak and shake

Joy H | Jan 17, 2020
345 678 | Jan 18, 2020

Yes they do

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The service is better and the food is the best

T.J. {MinePine} Southwick | Jan 17, 2020
Anthony Plummer | Jan 18, 2020

The service has been better since they stopped being 24 hours, I agree

What is going on with the Swiss and mushroom burger??? Last time it had ONE mushroom on the entire burger. This time it had TWO. I do not consider that enough to call it a mushroom burger! I go through the drive thru. Taking it back not an option.

Lori Wagner | Jan 17, 2019
J Davis | Jan 18, 2019

You might want to bring both your question as well as any comments or concerns that you have to their management. It will be the only way to fix it.

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Why do you take so long.Veen out here for 30 mins. Your service is horrible.

XAR | Jan 17, 2018
Tara (Ainabarad) | Jan 18, 2018

That location is the slowest one in the tristate area. It's been like that for a few years now. I think not enough people have complained to corporate.

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Does Florence steak n shake have dine-in eating now.

Jack Fausz | Dec 17, 2021
Carol Boutot | Dec 18, 2021

Yes. Dining room is open

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Do they take samsung pay?

D m | Jan 16, 2021
Lee Webster | Jan 17, 2021

pretty sure they do.

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Drive thru prices are more expensive! Beware!

Kelly King | Jan 17, 2020
Frank White | Jan 18, 2020

I never do drive thru at any place

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