Volcanic Sushi + Sake

E. Davis

I ate here with my family yesterday evening and it was delicious. It was a UF game day and our server Zach let us know in advance sushi might be a bit slower than usual. We were there to relax and enjoy the outdoor seating with our dog, so a few extra minutes on one of our orders was no problem. We were impressed by how hard everyone was working to keep things running smoothly! Another server Yanna stopped by to say hi! Overall a very friendly and relaxing place to eat amazingly tasty Japanese food.

Tamyra Graham

If I could give 0 stars I would. I have been here plenty of times and have had great service. However, the server Zachary B is the worst. After waiting 20 minutes for someone to acknowledge are table we tell him our order including sauces on the side. 15 minutes later we get our appetizer we ordered and still no drinks. Finally the drinks come and our food shortly after. One of the rolls had spicy mayo drenched over the entire thing. When asked to remake it he said “that will take 30-40 minutes”. I asked for my sauce for the haile roll and was told it will take a while I have other tables. At this point I didn’t care about the food I wanted to leave the service was absolutely the worst. While waiting in line to speak to the manager I was told by the waiter if I leave they’ll call the cops for theft of services. Even though I’m standing in a line. I have never in my life dealt with such disrespect. I will never return to this restaurant.

Julio Moncada

Yonna she was very friendly very professional and I highly recommend her great customer service

Dhruv Patel

Some of the rudest customer service I have ever experienced. The waitress was extremely rude in every aspect of her demeanor, even from the start. She was extremely condescending to me and my friends in her tone. We brushed past this and then they took more than 1 hour to get our food out. During this time, we saw people who came after us getting their food before us. When I complained about the wait time, they told me they were backed up (even though barely anyone was there) and that sushi was prioritized over regular entrees. I asked for a discount for wasting so much of our time with mediocre dishes, and they very harshly denied me. The manager said the waitress was "nice enough" to take the lunch upcharge off our tab, which did not happen. I was so sick of their deceptiveness and laziness that we simply left. This is a joke of a restaurant and there needs to be a serious evaluation made to the absolutely horrible staff. If someone could please reach out about this, that would be appreciated. Edit: I should have expected this reply based on the others you gave people 😂. I got charged an extra $3 for my dish by the way. But at this point, I'm only angry about the rudeness. I work as a hotel receptionist, so I know it is difficult to deal with complaints sometimes, but please do not be rude to guests. I really did try to listen and I let it go and that could have been it. There was no need to re-explain rudely and lie to me. Do better. Thank you, that is all.