Action Automotive

Jesa Osullivan

SNAKES, THIEVES AND SCAM ARTISTS! NEVER BRING YOUR CAR HERE! I brought my Mini Cooper in for a simple oil change; nothing irregular, no oil light on, etc. When they finished the oil light was ON! I quickly brought it to their attention and even though they told me "it's safe to drive it", I KNEW BETTER! They would have had me BLOW UP MY ENGINE! I had to insist they keep it and find out what THEY DID TO IT! After a week they could not figure out what they had done. I TOWED the car up to Mini Cooper in Hartford and they looked at it. Action Automotive had REMOVED A PART! It cost me $800 to replace! I have EVERYTHING DOCUMENTED! !!!!UPDATE: Dave Hutchins and his team in Berlin ABSOLUTELY DID SERVICE MY CAR! LIARS!

persia Lopez

They are responsible and caring for car

Dustin Smith

Worst car buying and fixing experience of my life. Bought a car from this dealer and an extended warranty. Engine broke down 3 months later. They gave me a hard time about fixing it. It sat for two months while paying my payments just for them to not figure out the problem and tell me they can't fix or tell me what's wrong with it. Not gonna give you a book to read but if you buy from here you will regret it!

toxIx Vibes

Absolutely beyond ecstatic over the entire car buying experience at this dealership! Cannot be more thankful that I was fortunate enough to have gone to see these guys. Stellar from A to Z. Chris went above and beyond for us and was all encompassing in regards to customer service. Do yourselves a huge favor, take a ride over to them. Within the first 2 minutes they'll have you won over too and the icing on the cake? Your new car will be waiting for you when you get there. Kudos fellas, absolutely fantastic ❤️ Will most certainly be seeing you all again.