Wingate Residences at Melbourne Place

Category: Assisted living facility

Address: 140 Melbourne Rd, Pittsfield, MA 01201, USA

Phone: +14134991992

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Leah Grandshaw

Apr 25, 2022

Having the strength and compassion to find the right place for my loved one was quite easy after visiting Wingate Residencies at Melbourne. I felt completely supported as I approached this very difficult decision. My loved one is thriving in this setting and very well taken care of. Wingate is a diamond! Peace of mind has been assured!

Dot Demick

Mar 16, 2022

Perfect assisted living! Atmosphere and attitude of all employees, always helpful and cheerful, ready to help always. And it's fun!!! I tell everyone I'm learning how to play. Love and gratitude, Dot Demick.

Jim Nejaime

Feb 22, 2022

My wonderful parents began a trial at Wingate in September of 2021. The assistance, care, and support they've received while there have been outstanding. The staff is very solicitous of their needs and requests, and treats them with the friendliness and respect they deserve. The nursing team has provided wonderful responses when needed. Candidly, they miss the home they enjoyed for over 60 years, but the safety, support and care they've received living at Wingate has been a blessing, for them and for us, their children. Thank you to all of the great team at Wingate.

Linda Richards

Feb 15, 2022

Now that I have been at Wingate for 5 months, I am getting acclimated to my new lifestyle. The waitstaff is exceptional, they are pleasant and industrious. They go above and beyond to make sure that everyone is satisfied. It is comforting to know that a nurse is always available to give good advice and care. The administrative staff has been great in keeping my daughter up to date on any concerns that she may have.

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Questions & Answers

Is there a waiting list at Wingate? And are there any apartments that go by your income?

Bridget Manarchik | Apr 22, 2022
Wingate Residences at Melbourne Place | Apr 22, 2022

Hi Bridget, Thanks for reaching out! Currently, we have no waitlist at our community. Depending on what you're looking for we do have availability! Unfortunately, we don't offer low income apartments. If you'd like more information, please give us a call at the community 413-499-1992 and ask for Melissa Metcalf! Thank you!

How long does it take to answer a residents call for assistance and what is the resident to staff ratio?

Karen Karlberg | Sep 20, 2019
Wingate Residences at Melbourne Place | Sep 20, 2019

Staffing rations vary via shifts however in memory care it is 1 to 8.5 at all times. We have an amazing call system that has to be physically "cleared" which allows us to review response times regularly. We average around 5-7 minutes.

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