Hampton Inn Ukiah

Chris Tetley

Easily one of the worst stays our family has ever had. We went to dinner only to return to being locked out of room. We go to the front desk and initial response is well our manager won’t be in until the morning. We proceed to ask what they plan to do to get us in our room and the gentleman at the front desk proceeds to tell us he only works the front desk and can’t help. Can’t get a hold of a manager, but apparently maintenance was notified. An hour later we call the front desk and the front desk says it’s been fixed and he hangs up on us. We try the room again same issue. We then head downstairs only to see maintenance leave because they don’t have batteries on premise to replace the locks. Front desk against continues to laugh at our dilemma here offering no help. Continues to say I’m the middle man and management here is terrible. We ask for a time table as it’s approaching 8 pm. Maintenance get back only to find it’s not batteries. He has to climb to the 2nd floor and enter through the balcony. Front desk argues about putting us in a new room. Unwilling to talk to us about what will be done to accommodate our issue. Again, telling us we need to speak to a manager, I’m the middle man. Management here sucks. Long story, would not recommend staying here. Staff unfriendly and unwilling to help. Manager no where to be found. Talking to a guest who has stayed here for 18 years for his company travel he said these issues are common and happen all time. Only reason they stay here is because his company has it as a preferred hotel. Save your money and sanity go elsewhere!!!

Turkey Lurkey

Excellent experience! Beautiful breakfast spread, large tv, soft bed and pillow, I would pick this hotel over any other in Ukiah. All of the housekeeping staff were super sweet and did a very good job, whoever the lady running breakfast was amazing and made sure to keep everyone updated when fresh food would be coming and kept everyone hydrated! Robert at the front desk took good care of us and answered all of our silly questions. I wish I had gotten more names during my stay so I could put them here as everyone deserves to be mentioned. I will definitely be coming back next time I'm in town!

Scott Statler

Clean and comfy, staff was super nice. I like the bed. Restraunt slash bar next door and wally world across the street worked out because we forgot a few things. I'm not sure you can do much better as far as hotels in the area. We got the suite with the spa with was nice after a long hike.

John Edgar

This property doesn't appear to be a typical Hampton Inn, but possibly an existing building acquired by Hilton. The layout is unusual for Hampton Inn. Our room was at the opposite end of the building from the single elevator. To get to the room required walking through the entire building. We always choose the top floor for our stays. The morning of our departure, the elevator was out of order. There was a set of stairs directly across from our room, but when we got down to the first floor, the gate to the parking lot was locked, which required us to walk the entire property to get back to the lobby. Our room was clean, and very nice. The breakfast area is small and at the time we ate, crowded, with no place to sit.