Tropical Smoothie Cafe

Linda N

Listen to the reviews. This Tropical Smoothie location (Snellville) has poor customer service. I’m writing this review after REPEATED bad experiences. I was hoping that since it’s been over a year since my last visit that things would be better. I placed a curbside order. After 20 minutes past the time that it was supposed to be delivered to my car, I went inside. There were FOUR OR FIVE young people on the clock, and only one young man behind the counter making smoothies. The other workers were all sitting down at a table doing nothing. After I asked about my curbside order, they then handed me my order, which had just been sitting BEHIND the counter for well over 10 minutes (not even on top of the counter where order pickups are placed for grabbing). I asked why none of the people who were chillin at the table could bring my order curbside after it was made, and they acted nonchalant. The manager needs to do some SERIOUS training of their staff. Why are there so many people on the clock not attending to company business? Why advertise curbside and not follow through? And no the restaurant was not busy. I was the only one inside, so there were no excuses for why my order should not have been brought outside on time as advertised. Bottom line: DO NOT waste your time spending money at this location. If you look at all their reviews, the manager answers some of them, so they are WELL AWARE of what’s going on, but does NOTHING to improve the restaurant’s service.

Ms. K

First time! The food was great! We had the Turkey Bacon sandwich and the Salsa Verda Quesadilla! Both were great! We went on a Friday and wasn’t sure if the crowd was there for the FREE Sunrise Sunset Smoothie or this place was that good. Four stars for the food and friendly service. Minus a star for the chairs and tables that need some upkeep. Overall, I’d recommend this place!

No longer Being silent

This is the worst location ever! Do not eat or drink from here they have a 71 sanitation score and for good reason.. The staff is also very unfriendly and lacks customer service and facility is gross 🤢 The worst location I have ever been to. I saw gnats in the powder laying eggs..This location should be shut down IMMEDIATELY! I wish there was an option to not give a star at all. HORRIBLE HORRIBLE HORRIBLE! They should be on the news! Please stop going to this location it’s not safe.

Dionna D. D.

Their wraps are messy. I decided to try their Cajun shrimp wrap and 1) it's more dressing than anything else, 2) it was hard to pull the center cut apart so I ended up squeezing the insides onto the paper. The purpose of a wrap is for cleaner eating on-the-go but this is a sitdown meal that needs a table, several napkins, and maybe a fork. I will stick with only their smoothies and flatbreads. I also ordered 1) a green detox smoothie: Great 2) a side kale & apple slaw: good 3) a peanut butter banana flatbread: travel-ready & tasty (but I'm saving it for breakfast tomorrow) Flatbread. The staff was pretty cold and to-the-point. I guess that's what society has come to after the pandemic, huh. No hellos, no smiles.