Verizon

J M

If I could leave no stars that is what I would do. I walked in to this place a little before 7:30pm. It was about 7:20pm. They supposedly are open until 8pm. Two people were working and both were waiting on a customer. Both were at the stage where the person pays. After waiting in the store for about 10 mins one of the employees look at me and the person I was with and stated "well we are only open until 8 and I don't think we will get to you." Totally ridiculous. I went in to buy an iphone pro. I will not be back. I will take my business else where. It's obvious they wanted to leave the store by 8 or earlier. How long does it take to finish a transaction? It really takes 30 minutes??? What about waiting on people that came in before you closed. It is not like I walked in at 7:55pm. How about telling anyone else that walks in that they will not be waited on. Why wait 10 mins to tell me I won't get waited on? HORRIBLE service. Horrendous. Like I said I will never shop there again. NEVER

John Cerone

So I go to get a new phone at Verizon Niskayuna I’m the only customer with 2 employees working they ask what I need, I’m looking to upgrade my phone the employee says let me look in the back. 30 minutes later I left he never came back out the other employee had a serious attitude that I was not dealing with so I left! I will be an AT&T customer very soon can’t deal with entitled Verizon anymore!

Vee J

Clean, spacious, welcoming staff

Yaska Gates

They are helpful.