Spectrum Store

Category: Internet service provider

Address: 1004 US-92 W, Auburndale, FL 33823, USA

Phone: +18774823782

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

anastasia faccini

Sep 17, 2022

Long long long wait, but kind service.

Patrick anderson

Sep 15, 2022

Long lines. One employee asked me why don't I just pay online. I said I have cash. He then preceded to tell me how dumb I am to have cash and not money on a card

Elzbeth G

Sep 12, 2022

Friendly customer service, clean place, easy parking, organized inside

Aimee Mooneyham

Sep 12, 2022

Worse customer service ever. Spectrum is by far the worst internet company. They like to throw hidden fees at you and have yet to deal with someone at this location that is actually nice and willing to help you.

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Questions & Answers

All I have to say is they are a rip off.i got my cable on in September and the bill was $98.00 and the next month bill was$211.00 so I let it go off and they keep on billing me and I been turned their equipment in

Bridgette Ismond | Sep 19, 2019
Sean Broecker | Sep 19, 2019

I just get internet because it is a necessity like electricity. I pay too much for that!

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Are they open on Sunday

Jacqulyn Lewis | Sep 18, 2020
Shon Anderson | Sep 18, 2020

Yes, 12-5

Is the store open on Saturday? We have equipment to turn in.

Joanne Cody | Sep 19, 2018
Linda S | Sep 19, 2018

Yes they r and get there early

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I am 89 years of age and live on a fixed income. My bill has gone out of sight. How can I lower my bill?

Thelma Carter | Sep 18, 2021
Sean Broecker | Sep 18, 2021

I ask Spectrum that question every time they call me about something. I say I have no interest in adding any services. Paying too much already. If you can't reduce my bill then no point in wasting any time.

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can i turn in my wifi modem at this location

Robert McKenzie | Sep 18, 2021
Marilyn Love | Sep 18, 2021

I believe so

How long is Auburndale FL office open today 5/8/21?? Online says 8 pm and voice msg 6 pm

Kim Musbach | Sep 18, 2021
steven moreau | Sep 18, 2021

I would average it to 6pm

Can you turn your cable box in at the Auburndale store with out an appointment

Art K | Sep 18, 2021
Gretta Butler | Sep 18, 2021

Yes you can

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Can I drop off boxes at this location? Tv router etc Cancelled services

jim Fish | Sep 18, 2020
Bobbie Abbott | Sep 18, 2020

Yes

This is fridayJuly 3 are you open today?

John Doe | Sep 18, 2020
Wendy Houston | Sep 18, 2020

Yes

Are you open on sunday?

Carla Odell | Sep 18, 2020
1C3 TV (ICETV) | Sep 18, 2020

The Auburndale store hours are now Noon to 5pm on Sundays.

Does the auburndale store have a drop box for equipment

Pam Shepard | Sep 19, 2019
Darryl Mills | Sep 19, 2019

No you have to take it in

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How much a month does it cost for HBO

Sue Schmoke | Sep 19, 2019
kevin coolidge | Sep 19, 2019

Depends on your plan.15.00

What is the local phone number for the Auburndale location?

Lisa Tomberlin | Sep 19, 2019
Sherree Brownell | Sep 18, 2020

is the office open to walk in customers

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What is considered voice in a package deal in auburndale fl?

Karen Schmitt | Sep 19, 2019
Karen Schmitt | Sep 19, 2019

Thanks. I appreciate your response.

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Why can't I have a cell phone in a package with internet and tv?

Karen Schmitt | Sep 19, 2019
Sandi Hodge | Sep 19, 2019

You may have Internet, TV, and Phone as a Package. Phone is New with Spectrum, At some time they may add Phone to a Package, until then, It must be Seperated , I think to make sure they get all the kinks out. Hope this helped.

How can one apply for work with spectrum in the Auburndale office

Virginia Salazar | Sep 19, 2019
Anthony Cartagena | Sep 19, 2019

Online spectrum.com careers

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what is the number for the hiring department? I recently applied

Lequisha Banks | Sep 19, 2019
probashi channel | Sep 19, 2019

Please check their website.

how do i get my tv i am receiving no signal

Terry Ernst | Sep 19, 2018
Teresa Chipman | Sep 19, 2018

Spectrum went digital. You have to go to Spectrum and get a box. I heart first one free any other cost 6.95 month each tv has to have a box

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Can I get a box for my cable at that store

Carmen Cousineau | Sep 19, 2018
Jim Shippey | Sep 19, 2018

New boxes, new routers, and returns

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Is anyone one else having issues with the digital box

Earthj G | Sep 19, 2018
Pat Ford | Sep 19, 2018

Always, get tired of rebooting. They need to straighten up.

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How to use remote to turn on cable and or tv I have 2 remotes 1 turns on box and 1 turns on tv. Then it just say no signal

Vicki Long | Sep 19, 2018
Richard Cope | Sep 19, 2018

The tv has to be on the correct input, if your tv has sevral.

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Since you are going all digital. What is the cost for additional basic cable boxes?

Terry Stansell | Sep 19, 2018
Samuel Cobley | Sep 19, 2018

I don't know because they haven't paid me $500 for transferring from Dish the Spectrum I am having several conversations and no results

is the Auburndale, FL office open saturday and what are their hours

1 olongapojoe | Sep 19, 2018
Christopher Johnson | Sep 19, 2018

Yes they are open Saturday 9am to 5pm.

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Where do I go to give a complaint and show a footage that they picked up the equipment and I'm getting charged for it

Arlene Miranda | Sep 19, 2018
Bruce Mofehouse | Sep 19, 2018

Try to make a friend at front desk then like Kevin said...... Im sure they will help you, after all there is no contract.

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I have cancelled my cable in Pinellas County and have to turn in my modem. Can I do this here in Auburndale and if so which location?

A Google User | Sep 19, 2018
Barbara Stone | Sep 19, 2018

Yes you can take it into the location on hwy 92 in Auburndale. Just be sure you get a receipt because my daughter did that and other location said they never got it. At least she had the receipt for back up.

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Is this a drop off location?

Maxine * | Sep 19, 2018
Donna L States | Sep 19, 2018

Yes, it is a drop off, they are very helpful and don't push for better service.

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