Address: 3010 Brandywine Pkwy, Wilmington, DE 19803, USA
Phone: +13024783910
Sunday: Closed
Monday: 8AM–6:30PM
Tuesday: 8AM–6:30PM
Wednesday: 8AM–6:30PM
Thursday: 8AM–6:30PM
Friday: 8AM–6:30PM
Saturday: 8AM–6:30PM
Jen Weiss
Awesome
S O
Signed up for the puppy plan, waited 40 minutes for our first appointment, and while the vet tech was sweet, I wanted to speak to the actual vet about my concerns. That aside, I had an emergency with my puppy eating a sanitary napkin and after being on hold for 15 minutes, they told me they had no appts and recommended me somewhere else. So I’m paying monthly to not speak to a vet OR get emergency appts? No thanks. Definitely cancelling as my puppy deserves better care
Dre Shiv
This place used to be great 6 years ago when I first got my GSD and used to be open 7 days a week, unfortunately times have changed. If you have an issue don't bother calling you'll be on hold for over 20 minutes if they answer the phone at all. My dog was limping around so I called to make an appointment and was told we couldn't be seen for 3 weeks. I replied well what am I supposed to do the girl suggested I take my dog to the animal hospital in the area. So I'm paying 80 dollars a month at banefield only to be told to take my dog to another place where they are going to charge me 100 dollars just to see my dog? This place is a joke. I am closing my account this is ridiculous. If you have an emergency don't even bother calling them if they answer the phone they will just tell you to take your pet to the local pet hospital.
T J
I've been going for over 12 years. It was great. I think there needs to be clear and complete communication when giving instructions to owners. Vet techs have less patience for pets aggressive behavior. They were able to handle my cat so much better year's ago but I do understand it's a different world now..so hence patience is not over flowing.
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No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including: • Vaccinations • Dental Care • Parasite Control • Nutritional Counseling • Behavioral Counseling • Comprehensive Examinations
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
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