Department of Social Services charles county

Category: Social services organization in La Plata, Maryland

Address: 200 Kent Ave, La Plata, MD 20646, USA

Phone: +13013926400

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Tyesha Hemsley

Sep 15, 2022

So I call over a month no one will pick up and call back customer service is very disrespectful and I have kids I have to feed and this very sad how they doing people like that

Brandi Bastian

Aug 30, 2022

I wasn't too busy got done what I needed to get done

Sharhonda Duncan

Aug 25, 2022

Horrible if I could put no stars I would, the people are lazy and now you can’t even speak to your case worker, you can only call the help center, they hang up on you or you wait for hours and when you finally do get a answer they lie and say 10 days but you’ll wait forever. It is now going on 3 months for me and I still have no food stamps they keep saying check my card and also they offer no homeless services only referrals that aren’t helpful either. Me and my family been homeless since April of this year still no help and I’m pregnant and still no food stamps.

FORTUNE COOKIE

Aug 25, 2022

I been calling for a month and no one has returned my called I put my child’s information on the online system and get a letter in the mail telling me I didn’t summit information for reapplying! That is a lie I did it July 5 and the reapply date was for July 25 no one called or anything Today is the 25 of Aug and nothing been don’t about my case and they still not answering the call! What is going on!

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Questions & Answers

Hello im supposed to have two appointment there tomorrow an was wondering if they are still holding appointments due to the virus?

Brandy Hess | Sep 18, 2020
F Taylor | Sep 18, 2020

You know that is a question I can't answer. If they had a direct contact number for clients that would be great. You can try and call the voice services and it may give you information. But the only other way is to go in if you can't get any information that way. Unfortunately trying to reach a person is a no win situation. It's a Major Problem!

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What days do social services do food stamps and WIC?

Kayla Larry | Sep 19, 2018
Charles Welch | Sep 19, 2019

Documents needed to apply for cash assistance

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Does social services have a fax number that I can send documents to?

Stacey Duckett | Aug 19, 2022
Donna Sater | Aug 19, 2022

You will need to call their number, or go to the office to maybe get it. Usually you put in the drop box outside the office

I would like to schedule an appointment. How do I do that?

Amanda Stinnette | Aug 19, 2022
Mandy Gilroy-Thompson | Aug 19, 2022

Good luck. They are impossible to get ahold of

Why is it that you can never get an answer from these people? You walk in and see everybody just lounging and chilling, yet no one answers the phone. I don't get why you have a customer service phone number with no option to actually speak to a rep.

Sunya Simms | Jul 20, 2022
Mandy Gilroy-Thompson | Aug 19, 2022

It's a nightmare trying to reach out to them.

What day of the week, is good to apply for EBT card ?

Natalie Schaub | Jun 20, 2022
Tanya Scott | Jun 20, 2022

I never go to Social Services on a Monday or the beginning of rhe month. To answer your question, Tuesdays or Wednesdays are lass crowded.

Where do I send my application for a new social security card name change due to marriage?

Rita Friend | Apr 21, 2022
Shanel P | Apr 21, 2022

Social Security Administration

Can u just walk in or do u have to have an appointment

Stacey Medlin | Oct 23, 2021
David Soto | Nov 22, 2021

Now you can just walk in sorry for the late response

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Can you walk in and speak to a social worker

Shenita Knight | Sep 18, 2021
April Franklin | Sep 18, 2021

No you can't just walk in. The office building is closed unless you have an appointment then security will let you in. You can also pick up applications outside the door

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How do i apply 4 help. Like 4 cash and foodstamps

Tina Keys | Sep 18, 2021
Jim Byrnes | Sep 18, 2021

There's a sign on the front door of their office that has contact information for applying for all of those kinds of services. You should be able to apply on the internet.

Can I apply for medicaid?

rashad jones | Sep 18, 2020
belinda savoy | Sep 18, 2020

Yes you can go to Marylandhealthconnection.com

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What time do you open

Samil Shabani | Sep 19, 2019
Eladdieyo Robinson | Sep 19, 2019

8 am. And close at 4pm

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Do charles county offer metro acess to Medicare clients

Paulette Moore | Sep 19, 2019
Eladdieyo Robinson | Sep 19, 2019

You must go to the health department for metro access to be set up. CCDSS does not offer that service

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Why isnt ms Montgomery returning my calls?...plz reply

Cheryle Wilson | Sep 19, 2019
Cheryle Wilson | Sep 19, 2019

Thts my next step...thanks

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How do i apply for social services?

Gloria Barnett-Bias | Sep 19, 2018
Ciara Sharp | Sep 19, 2018

Walk in applications are accepted M,W, and friday. Make sure you have ID paystubs, social security cards, lease and another proof of residence for speedy service. Or you can apply online and just upload the documents.

Can a parent during their visitation time turn off their phone and cut off communication to the other parent from the children?

Davidetta Mah | Sep 19, 2018
Ursula Pocknett | Sep 18, 2020

What is best the day for medical insurance walk in for redetermination application.

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