The Salvation Army Family Store & Donation Center

Category: Thrift store in Manassas, Virginia

Address: 11201 Balls Ford Rd, Manassas, VA 20109, USA

Phone: +17036864607

Opening hours

Sunday: Closed

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–9PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Eli C

Sep 17, 2022

Way over priced for donated goods

Kara W

Sep 5, 2022

I’ve been coming here for years. The new manager is one of the rudest people I’ve ever met. Prices have more than doubled in the past 9 months. As others have mentioned, original price tags on items are lower than Salvation Army price tags. Try 2nd Ave in Woodbridge- they are much friendlier and priced appropriately.

Michelle Brecht

Sep 2, 2022

Nice, clean store.

Adelle Settle

Aug 30, 2022

The management here is extremely unpleasant, rude, and unprofessional. Pricing is inconsistent, but has been increasing over the past year. I won’t be back until they hire better management.

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Questions & Answers

If prices dont go down is better buy at the mall ...prices were ok months ago ...I dont know who redicusly changing higher the prices if it is used donated stuff....it wont be worth to buy more in this store

Sucet Cariat | Sep 19, 2018
Lena Kline | Sep 19, 2019

I was there last Saturday and I have stopped by this store for years. I believe they are pricing items too high. I thought the Salvation Army was for those less fortunate. I don't consider myself poor; however, I will not pay $9.99 for a dinner plate. I can buy the same plates new for $13. This doesn't make sense to me. It wasn't just one set of dishes. This was the standard plate price. Salad plates were $4.99 each. Way too high for Salvation Army. A FOR profit organization and putting high prices on items. They keep clothing down but furniture and dishes are too high. I will stick with Goodwill.

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What are the hours for the donations center for drop off?

Laura Keith-Macario | Sep 19, 2018
April Gibson | Sep 19, 2018

10-6 M-F if I'm not mistaken

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Why have the prices go up? Plus they don't even organize in boys and girls section. They just throw it all together now. Will it go back to the way they were before?

Francisco Silva | Sep 19, 2019
maryvn christmas | Sep 19, 2019

Prices fluctuate on items... And you get better prices on value days or sale days.. Organization depends on how many are on staff that day.. in my opinion..

Do they accept debit/credit cards?

Grace Stewart | Sep 19, 2018
Sharon Abrams | Sep 19, 2018

Yes

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Do they come to your house to pick up?

Colleen Gentry | Sep 19, 2018
Jackie Fearnow | Sep 19, 2018

Yes but they only will pick up specific things, you want to call and ask if they will pick up what you're looking to donate.

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What day is the percentage off day?

Linda Davis | Sep 19, 2018
Eveith Lucas | Sep 19, 2018

Wednesday

Are you open on Sunday for donations?

Susan Wagner | Sep 19, 2018
Fortina Goins | Sep 19, 2018

I don't work there so I'm not sure. You would need to call the store. It's located on Ballsford Rd.

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Can you donate goods to Salvation Army here?

Renee Vaughn | Sep 19, 2017
Michael Wrobel Sr | Sep 19, 2017

Yes, ask for a receipt if you wish to use the donations for tax purposes. They usually have flat appraisal prices for items.

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Is anyone interested in commercially packaged movies on VHS tape? I think I know the answer, but would feel bad sending them to the landfill, so I am asking...

John Niederlehner | Apr 21, 2022
Marisol Aguiar | Apr 21, 2022

There are a lot of people who still buy VHS tapes.

Can you make returns?

Hannah Hunter | Mar 22, 2022
Juan Fernandez | Mar 22, 2022

Negative. Your purchase is final.

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Do you accept LP Records? I have about 400 which I’ll I’d like to donate

Daniel Townsend | Oct 23, 2021
The Salvation Army Family Store & Donation Center | Oct 23, 2021

Yes. You can drop off or schedule a pickup @ Satruck.org

Do I need an appointment to make a drop-off ?

Paul Anders | Sep 18, 2021
Roxana Buruca | Sep 18, 2021

No

If I donate, say, a used laptop in great condition, would it go directly to someone in need, or will it be sold to a third party, the proceeds of which would go to whomever in need?

Albert Ki | Sep 18, 2021
Jesus Wilfredo Servellon-Carranza | Sep 18, 2021

It will be donated to the store for someone to buy

does anyone know if the dressing rooms are open yet

Lexi Armstrong | Sep 18, 2021
Jesus Wilfredo Servellon-Carranza | Sep 18, 2021

They're not but the bathrooms are.

What time of day do you take donations. Do you take them every day?

Helen Neal | Sep 18, 2021
Stephen Charette | Sep 18, 2021

They take them everyday of the week from 10am to 4pm

is salvation army , manassas accepting donations?

Pam Belch | Sep 18, 2020
Vicki Smith | Sep 18, 2020

Yes they are I was there Wednesday. I think only until 4pm though.

Today is store is open or no

Man Popalzai | Sep 19, 2019
The Salvation Army Family Store & Donation Center | Sep 19, 2019

Yes, our stores are open regular hours. Donation line is closed.

Can one change something that doesn't look like clothes

EL CHAPIN | Sep 19, 2019
Sandra Mayorga | Sep 19, 2019

They do not accept exchanges or returns, that is their policy.

Can I return something?

Mercy Chavez | Sep 19, 2019
Jesse Laura | Sep 19, 2019

Anytime you call ... they NEVER answer

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I was just wondering if the Salvation Army would let my 4 children & I sell $1 chocolate bars out front of their stores? It's a fundraiser to raise tuition money for our church's Christian school, New Life Baptist Academy.

Dakota Beach | Sep 19, 2018
Marquelle Adkins | Sep 19, 2018

You need to call the store to ask.

Are all items discounted on the percentage Wednesday

Jim Wylie | Sep 19, 2018
Manuel Hernandez | Sep 19, 2018

Yes

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Do you have a list of items you do not accept?

Jerome Cope | Sep 19, 2018
Joshua Groomes | Sep 19, 2018

No

what are hours mon. thru fri?

William Bragg | Sep 19, 2018
Danniel Rodarte | Sep 19, 2018

10a-8pm

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Will they deliver?

Donna Duffer | Sep 19, 2018
Fortina Goins | Sep 19, 2018

They do not deliver. From my knowledge you must have your own transportation to move anything you buy. They will help you load large items in your vehicle.

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You can return something that you buy and I did not stay or change it for something if I stayed

Jessica Dubon | Sep 19, 2018
Vilma Santos | Sep 19, 2018

No sales are final

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