Rite Aid

Jenna Fenstermaker

Would give 0 stars if was possible. Extremely long wait times for prescriptions. Important medications have been shorted on several occasions and they refuse to look into the actual cause of pills coming up missing.

Emily Flynn

I was in a rush and the was only one person working the check out window. The pharmacist was there along with another person and I was told I needed to wait. Any other place I have went the people would not stand around even the pharmacist would have checked me out. They were not very polite. However the lady who checked me out was very sweet but it was busy with the car window. No excuse why others could have not stepped in. That does not show very good customer service. Kudos to the sweet lady who checked me out and with a bright smile doing even though there were people waiting!

Jill Wood

Today we were in the Wellsboro RiteAid to get our COVID vaccines. When we first arrived it wasn’t busy. We were waited on promptly. Staff were very friendly. While waiting for the actual shot, it got very very busy. There were two woman trying to keep up with it all. Yes we had to wait... and yes I got slightly annoyed, but when it was explained to me that it was just the two of them trying to do all the COVID stuff plus people picking up prescriptions both inside and at the window.... I felt bad to have taken my frustrations out on them. Thank you ladies for what you are doing. And I will remember to be more patient!

Don Campas

The cashier/window clerk was great but all the pharmacists did was complain about their job. If your gonna complain about your profession do it behind closed doors not out in the open. Customers do not care to hear your problems. As for the reply below there is really nothing to discuss but thanks for the response. At least someone or something noticed. I would of thought I was crazy but the others behind me thought the same thing as me. Again, I appreciate the response.Thanks for your feedback, Don, and for bringing this to our attention. If you would like to discuss this further please contact Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us.