Steak 'n Shake

Category: Hamburger restaurant in Orlando, Florida

Address: 7101 W Colonial Dr, Orlando, FL 32818, USA

Phone: +14072976650

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Emily Fierce Foodie

Sep 12, 2022

The service is faster now but their hours are disappointing and the food isn't as good of quality as it used to be, corporate is non existent and I dislike the app.

mark l

Sep 9, 2022

Gross honestly just a greasy mess. No flavor at all not even seasoned. This must be the worst one around. Bathrooms are out of soap and the person who went to clean had gloves on then when right to make food not washing hands or changing her gloves. Seriously I tossed my food and left.

Ron Brown

Sep 7, 2022

Kind friendly very efficient staff! Ron's reviews highly recommends!

Claudia Tyler

Sep 5, 2022

Not satisfied at all. They have done away with servers, have to use a touch screen instead of a menu and the portions were very small. A person with vision issues can't see the screen. You have go get your order after your name being called out. Not a good setup for people that have mobility issues.

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Questions & Answers

BAD SERVICE . They run they mouth and not do their job !!!

Kaniya gray | Sep 19, 2018
Luis Zapata | Sep 19, 2018

That's true really bad customer service.Steak n Shake need change the employees stile .

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Why the hell they so ghetto? Everytime I come here on West Colonial they all act the same!!! The managers here sucks... And make it so bad I'm black

Dustin Andrew | Sep 19, 2017
Marcus Robinson | Sep 19, 2017

There is no good management there anymore and there is only one cook he works his ass of and needs to be promoted. Thwy definitely are hiring for night and weekend managers and workers

Worst service ever. Who is hiring these people?

L Q | Sep 19, 2018
Hsien Foster | Sep 19, 2018

It is the worst service ever, the turnover is very noticeable.

Why are you never able to take orders online?

Darren Minniefield | Sep 19, 2017
Paula M | Sep 19, 2019

They are stupid, and the service is PITIFUL....by the time you get your food, you could have bought the hamburger, cooked it and ate it. They really need to hire people that have a clue. Glad I don't live there anymore

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What are the Covid safety practices like here?

Anonymous | Sep 18, 2022
Daniel Ortiz | Sep 18, 2021

No dinning in. Just drive thru, inside pick ups to go and dekivery.

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I just called and asked if they were hiring and they did not a manager on the phone but were very rude. I will go somewhere else

Allison Lamb | Sep 19, 2018
Carmen Rojas | Sep 19, 2018

You in a job I can help

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No they are not that bad your just saying that so they can go out of business and well I can tell you the last time I went they were good also what makes you think they aren't good anymore

Gloria Coon | Sep 19, 2018
Vickie Turner | Sep 19, 2018

Were you there with me I have been to several Steak and Shakes and service has been good this one I have been there 2x and both times service was not very good the first time it was ok by the time we got our shakes the meal was over...this last time it was exactly like I said no eating utensils, no napkins, sandwich did not have have what it was supposed to have and we had to ask for our drinks....so think what you want you were not there with me so you have no right to question what I say happened...

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