Address: 410 E Macphail Rd, Bel Air, MD 21014, USA
Phone: +14108387810
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Frederick Tate
Good care facility, clean well staffed awesome parking.
Barbara Ruth
5th time I have reviewed and somehow they keep disappearing. FOOD ABSOLUTELY SUCKS AND MOST PERSONNEL, WITH THE EXCEPTION OF OT AND PT HATE THEIR JOBS
Linda Engelmeyer
Pretty decent rehab nice staff but u seriously need to do something about your food it's horrible
danielle hodge
Firstly i can NEVER get ahold of someone at the nursing home, they don’t answer the phones or when they do they hang up or cant hear you so they hang up, then you have to call back and hope they answer even though they just had. When having my grandmother admitted they basically told us “oh well she doesnt make enough and doesn’t qualify for long term care” and told us we could be arrested for elder abandonment when we told them we could not take care of her at home anymore?! they made admission SO much harder than needed. When there is an issue with my grandma I have to notify EVERYONE before something is done about it. The last time i visited her she had a health concern and i told someone, they turned and asked the desk nurse if she was the on call nurse and and the desk nurse rudely replied “no im not. their off the unit” her response itself was not the issue, it was her tone and attitude and the sheer look of annoyance on her face as if how dare she bother me with something. The PT team for my grandma is ridiculous they only do PT half the times, she was doing really well and had some mobility back then they just abruptly stopped her PT. A few weeks ago they started her back on PT again? Not to mention shes had several falls during her placement here?? how does someone let an elderly person fall when there supposed to be under supervision? they serve them slop for food. some of the nurses are wonderful and very helpful but ive had more bad encounters than good with nurses there
Thanks! Your review is awaiting moderation.
Dear Carole, It is our intent to resolve concerns like this quickly, and we will look further into this matter. At your earliest convenience, please contact our Compliance Department at (866) 885-5992 to share details and discuss your specific questions and concerns. Thank you for reaching out, Carole. We hope to speak with you soon.
Who's in charge of Sterling senior health care
Yes a TV is provided, thank you for your question Pete.
Thank you for your interest in working with our client center. We are always accepting applications! Please call us at 877-234-1553 for more information. We look forward to connecting with you!!
There is access to a supply of medication for first dosing at the center that is available while new medication orders are communicated with the off-site pharmacy. Recurring prescriptions are filled by the off-site pharmacy for residents. Consultant pharmacists review each resident's medication list on admission and monthly thereafter to monitor each resident’s individual medication regimen and make recommendations to the physician.
We have an active Compliance Helpline that is available 24/7. If you have issues that have not been resolved, please call (866) 885-5992, or you may use our online form at www.mycompliancereport.com, using access ID SSCC.
Hi Cathy, Thanks so much for your inquiry. Some of our visitation policies have been changed or adjusted to protect the health and safety of our patients, residents and team members. We will continue to follow guidance from the CDC and our local health department on in-person visitors. For the most up-to-date visitation options, as well as information on our center leadership team, please call us directly at (410) 879-1120 . Thank you again for reaching out, Cathy!
Hi Gail...thanks for your inquiry! Bel Air Health & Rehabilitation Center is a post-acute center. We provide skilled nursing services to both short-stay rehab patients (typically after a short-term acute hospital stay), as well as long-term care residents. For a more comprehensive list of available services at our center, please visit our website at www.savaseniorcare.com/bel-air-health-and-rehabilitation-center, or call us at (410) 879-1120. Thanks again for reaching out, Gail. We look forward to hearing from you.
Hi Alethea, For maintenance requests, please give us a call directly at (410) 879-1120 and ask to speak to our Maintenance Supervisor, Phil Phillips. Thank you!
Hi Theresa, Our administrator’s name is Patrice Bullock.
Hi Patty, Visitors are welcomed at all hours provided the resident/patient wishes to receive them and the visit does not impose on the rights of other residents. For the comfort of our residents, we kindly request visits end no later than 9 PM.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.