Pizza Hut

Marttii S

Honestly, I don’t really think anyone including the mangers have any customer service experience. I ordered for delivery cause my car broke down so I could not make it in but I really wanted some Pizza Hut and it takes them 1hr and 40 mins to deliver my food .. I called 10 times trying to ask where my stuff was. After they deliver I my pizza was stone cold and I was missing an item .. I was so angry so I called and I said hey I just want a refund and she said well you have to call in the morning because the manger here doesn’t know how to do that. Great so I call again next morning and I’m told that they can only refund the part that was missing I said my pizza was stone cold and I waited almost 2 hours and I can’t get at least half a refund and she started to get an attitude with me because I was asking for a refund . Worst customer service , with the worst attitudes .

Vikki chamblee

Ms.Ginger delivery driver is the absolute best for guess road Pizza Hut … if I could request her each time I order I would ! Customer service skills +5

Bailey Callahan

I had the best delivery driver named ms ginger. She called to let me know was coming bc a storm had hit so she had to go around a lot and then she called when she got here. she’s literally the sweetest delivery person I’ve ever had. Thank u ms ginger u made my day!!!

Allen Lee

Big dinner box was missing marinara sauce for bread sticks and pizza crust was very slightly undercooked on top (probably to avoid burning veggies)Thank you for the feedback, we'll pass this along to our team.