Walmart Pharmacy

James McDaniels

Wonderful pharmacist helped me find a good joint supplement 😃

Bret Myers

Great place for a real pharmacy

Roxann MB

On January 6, 2022, my father was sick and my mother needed a prescription from the pharmacy. She had no way of getting to Walmart Pharmacy because she could not drive. She was sick with an ear infection, lost her hearing and had Bronchitis. I ordered her a ride through Lyft. The Lyft picked her up at home and brought her to Walmart located at 4980 E. Silver Springs Blvd in Ocala, FL. She was supposed to call me when she was ready to come home. I later learned that her phone wasn’t fully charged and the phone died. She had no way of getting in contact with me. I tried texting her cause I knew she wouldn't hear the phone ring She asked the greeter inside Walmart for help. The greeter told her she could not help and suggested she go to Customer Service. My mother went to customer service and the woman, thankfully called me. However, before I could tell the woman (whom I had no idea who she was) that I needed to order a Lyft, the woman hung up). I called the number and no one answered. I sent a text to the number but the text didn’t go through. I called the pharmacy, thank goodness they answered the phone. I explained the situation to a woman who answered what was going on and if she could help. She told me she would use the inter calm system to page my mother, Geraldine. I told the woman that my mother lost her hearing and or if she was outside she wouldn’t hear the page. But to please try anyway. She told me she would call back when my mother showed up at the pharmacy. She told me that my mother picked up her medication about an hour ago. About 10 minutes later, I went into a panic when I did not get a call back from the pharmacy. I called the pharmacy back and a male answered, he identified himself as Roberto. I explained the situation to Roberto. Roberto stated that they paged Geraldine and she did not show up. I told Roberto that my mother lost her hearing due to an ear infection and her phone lost the charge. I told Roberto that I reside in Massachusetts and was 1279 miles away and had no way of reaching my mother. I asked Roberto if he could step away and look outside the pharmacy entrance door to Walmart. He told me he would, he kept the phone line open, located my mother and brought her inside the store. Still on the phone with me, I called for the Lyft ride, gave him the information of the vehicle and driver. The Lyft was in the area and arrived within 2 minutes. Roberto walked my mother outside and stayed with her till she was safely on her ride. He made sure she got into the correct vehicle and even helped her into the vehicle. I cannot thank him enough. My family can’t thank him enough. Roberto took the time from his very busy schedule to assist a customer in need. He showed kindness and compassion. He did this without hesitation and reservation. He went above and beyond. He is a HERO. Thank you. RB

Robert Burnham

Service friendly and professional staff