United States Postal Service

Amanda Philips

So I ordered a package online and it was supposed to be delivered today it was also marked as delivered and when I went to my mailbox to go check it it was not there. Then when I called the customer service agent she gets on the phone and she’s very rude to me asking if I’m on speakerphone or Emmas on a headset Because I’m muffled she can’t hear me then when I proceeded to tell her what was going on she gets upset with me because my tracking number isn’t correct when it is correct. And when I try to explain to her that that’s the only tracking number I have she continues to say that I don’t need to yell at her when I’m getting frustrated because the automated system that they have keeps hanging up on me because they don’t know how to do the freaking job. And then she proceeds to hang up on me this is very bad customer service and very very bad and poor delivering skills. The United States postal office has very bad people working for them and very rude that need to get fired or get retrained and customer service because what happened to me today is not customer service. United States postal office you should be ashamed of yourself and your employees for treating customers so very rudely.

Jimmy Pope

excellent staff and great customer service

Jeff Trapp

Why would a postal employee return a package to the sender, without my knowledge, of a local resident when their name and address is clearly marked on the package? On a high note I felt that postmaster Starr was genuinely concearned?

Jason

Fastest place to send mail