Address: 1101 E Cumberland Ave Suite 301G, Tampa, FL 33602, USA
Phone: +17278886962
Sunday: 9AM–5PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–5PM
John Holland
Be super cautious with these people. Very unprofessional and my AC is on my roof. Had a new unit purchased and installed and they missed over 5 obvious city checkpoints for a generic install. 5 OBVIOUS things…let’s just say my unit sits at like a 25 degree angle up on a flat roof. Hahaha ya how does that happen? Well it’s not flooding my entire house and they could care less. Asked me to hire a $1,000 legal inspector to assess who was wrong and the inspector said clearly them look at this pathetic install job. Now Joe Cool says nope I’m a liar and they will hire their own inspector. Riddle me this it’s been since June 1st install date and they can’t even do a good enough job to clear the permit. City is laughing at them but then they want to blame me for spending money for a new AC and I’m at fault. Joke of a company and management will cuss you out, call you bad names, smoke cigarettes in your driveway, tell you good luck to find someone else to fix my house, laugh at you with their team getting into the car and then speed off making rude remarks. Sad display of a business and I’ll get what I’m owed!! You’re lucky I can only add photos to this review because the videos would shock you. That’s if you actually send out a licensed AC guy to check on my unit instead of a guy who only works in plumbing hahahahahahahaha
Scott Knudsvig
Awesome
Nicolas Machado
Joe, the tech not the owner, was great. He was knowledgeable and quickly diagnosed the problem, clearly explained what he was doing each step of the way, was incredibly respectful of our home & pets, and has a terrific sense of humor to boot (particularly helpful in our 87 degree home at the tine.) I highly recommend the Cool Joe maintenance and service contracts, the entire Joe Cool team, and especially super tech Joe.
Steve Feler
Overpriced! Looks like their technicians working on commissions. I would not trust them. I can see them making sales to an old person who doesn’t know technical details and will not argue about their statements of work. They take advantage of people, not a good business approach
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No. We do not charge extra for Saturday or Sunday services. We are ready and eager to service you when it’s convenient for you.
Yes, there is no charge for us to provide you with a proposal to replace your air conditioning or heat pump system.
Yes, this is a service to help give you peace of mind about what needs to be done and what is a fair price for the work. Let us know that’s what you need and we’ll cheerfully come out and let you know what we see and how much it will cost to do the work.
Our Dispatch fee is waived with a paid repair for your convenience. If we come out and just diagnose an issue without performing the repair, the cost is $75 for Air Conditioning and $49 for Plumbing.
Our main office is open from 7:30 to 8:00 PM each weekday and 8:00 to 6:00 on weekends. Our on-call operators are available 24 hours every day including holidays. Call us anytime and we’ll be there when you need us.
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