Woodland Terrace

Stacy Wilson

Poor care for meeting the needs of a vulnerable population. My grandmother had regular family visitors. One day she was found by a visiting family member in the dining area with her head on the table and barely responsive. This was a drastic change from her typical self. EMS was called and she was admitted into the hospital with several diagnosis including dehydration. The folks at Woodland Terrace didn't inform anyone of this change in her status. We later found out that a CNA asked the head nurse if EMS should be called earlier that morning and were told no. They knew she was in trouble and denied her help.

Carol Wilson

Our family recently made the difficult decision to move our mother into a memory care unit. I was given the task to explore options.A few were found, I made some calls. Once I spoke Jessica Williamson I knew I had found the right place. The move took place and everyone that I have come in contact with at Woodland have shown me I made the right decision. My mother is safe and well cared for and I am not as worried about her like I was when she was in her home with paid caregivers.

Tracy Huntley

My Mom has been a resident at Woodland Terrace in the memory care unit for almost 2 1/2 months. Our experience has been extremely positive. When we realized that her memory issues were becoming too difficult to handle at home, even with care givers and personal involvement on our part, we made the decision to move her to a safe environment where we did not have to be concerned that she would wander or get lost. From the first time we visited and toured with Jessica Williamson to now, we have been so pleased. Though the initial transition was hard at first, we were always kept in the loop. Jessica would even send updates and pictures to us several times a week, and the staff was available to answer questions and concerns. My sister and I now visit Mom several times a week and usually find her engaged with other residents and joining in activities. More often than not, she tells us she is very content here. We love the large spacious grounds- it's 22 acres nestled in a quiet setting with sidewalks and a lovely lake. We can't wait to take our mom on walks once the weather cools down!

Anonymous

If I could give zero stars I would. Management is horrible and the staff turnover is ridiculous.