Jordan Oaks Gracious Retirement Living

Deborah Tomczak

One of the best choices I've made for my mother! In the 6 months since the move in the staff has been supportive, food is actually very good (per my mom), and the facility is not to big and not to small ... just the right size for my social / active mother. When there was an issue, they were on it, if we needed anything, they either had it or directed us to a good resource. One of the main reasons we choice Jordan Oaks is the services they provide on site. The same day my mother returned from the hospital for an infection, the medical staff (doctor's making house calls), PT / OT (Legacy) and home health care (Always Best Care) were available immediately to us! This allowed my mother to recover in her own home, which, in my opinion, helped tremendously in the healing process. I would greatly recommend Jordan Oaks for someone you love!

Nacchianti The Wine Fairy

Great staff.

Richard Weis

Was favorite of my wife way back in the days it was being built. We never got back to live here for family reasons. All these years later I am back and very pleased in all respects. She passed on 7 years ago so I am in a smaller apartment alone. But her taste was “right on!”

Verona Hardly

After several attempts made to reach Jason the general manager of this community I am left with no choice but to leave a review. My grandmother has lived at this community for close to three years and actually Jason helped us move in! He was once wonderful and CARED for this community but over the last year we have seen a major change. The staff is still wonderful and I feel as though they do their best but I have some concerns I would love to address with Jason. 1. We have noticed an associate living in the community on the first floor. We discovered this by coincidence when my grandmother thought she smelled smoke. I came by that night to check things out, yes it was after hours but what would you do? When arriving I noticed a man I’m sure I’ve seen in the kitchen before coming out of a first floor apartment. I’m sure he had no business being there at around 9pm. I have tried many times to reach Jason right at 7:30 when his work day begins and also before 7:30 when the community closes. He is never in his office and seems to always have Bobette taking messages for him. Just to be sure of what I saw I came in a couple of nights after the first incident and have seen the same man who I’m sure is living in apt 114. It amazes me that legacy is across the hall and has not reported this? 2. We had an actual fire scare on Monday (9/28) so I made my way over. Upon arriving Tyler greeted me and let me know what was going on. No big deal but I did expect to run into the general manager which I did not. If I remember correctly the gm normally returns to the community whenever an emergency occurs. 3. I understand we are in a pandemic but we have a terrible overturn here. I almost feel like anyone is running the front desk with little to no knowledge. I have never known for the bus driver to be closing our community and have noticed the doors left open after 7:30PM. This is not intended to bash the community as a whole, as I do appreciate most of the staff here but I feel as though the main leader has made a turn for the worst. My grandmother loves it here and would hate for us to move her.