Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office

Address: 210 1st St SW, Roanoke, VA 24011, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

BruhZerk

Aug 1, 2022

Just an endless web of automated voice lines that couldn't be less helpful

Austin Mendenhall

Jul 13, 2022

I'll be calling the Governors office today because for MONTHS noone answers the phone.

D Dreyer

May 5, 2022

Is the Roanoke office open? Can we walk in if we have tax issues? Do we need an appointment? Of course when you call the 800 number nobody talks to you and nothing gets resolved! I even called the advocacy office in Richmond they said they are one month behind in getting back to people and because of the ACTIVE Covid pandemic no one is working live in the offices- WTH? Our tax dollars at work …NOT! this is outrageous!

Elise Ferguson

Mar 9, 2022

How can you make an appointment if no one answers???

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Questions & Answers

For the past several months, I keep being told that the IRS can not take my call due to heavy volume. Even the local office appointment line does this. I have mailed letters and gotten no response in months. What would you suggest I do?

Brian Wheeling | Sep 18, 2021
hack hacker | Sep 18, 2021

Write to your sentar

Why are you guys taking so long on my taxes because o did them on February 17,2021

Laura Dunham | Sep 18, 2021
Kathy Baker | Sep 18, 2021

I filed the same time! I was able to speak to a representative yesterday they said they are behind and could take up to 10 weeks now

How do I give my checking account number to IRS for Stimulus?

Geraldine Porterfield | Sep 18, 2020
Andrae Strange | Sep 18, 2021

How do I give my checking account number to Irs for Stimulus

I have been trying for 10 months to reach a real live human to get answers about my tax refund check that for the last 10 months all I can find out is it has been received and is being processed.I need a number ro call to talk to a person

Brenda Bartley | Jan 21, 2022
Beerseba Adriana Delgado | Jan 21, 2022

I went to the same, until I went to the office. You need to go to the nearest office to make an appointment.

Is is possible to actually speak with a representative from the IRS?

Michael Geres | Sep 18, 2021
Allison Benson | Sep 18, 2021

Yes, you have to make an appointment

Can I go to a IRS location to apply for a Ein?

Bridget Looney | Sep 18, 2021
joshua beckner | Sep 18, 2021

I am sure you can but it is easy to do online. Search for EIN on IRS.gov. It will be the first link. A tad down the page there will be an "apply for an ein online" button. Pretty easy. It will walk you through the process.

If your spouse passed away and she owed taxes what do I do?

Clara Hubbard | Sep 18, 2021
Sliced Bottle | Sep 18, 2021

Contact IRS and let them know she passed,they have the debt forgiveness program

i filed via e-file free tax and had my refund sent to my sisters bank account. i know now it will not be deposited because my name is not on the account. i have my own address and account now. how do i notify the irs of these changes

Debra Miller | Sep 18, 2021
Gods Blessed Queen G2G | Sep 18, 2021

They will mail you a check.

When are the stimulus checks going to be mailed? Also, I received Social Security by direct deposit, why can't my stimulus check be directed deposited also.

Wayne Souser | Sep 18, 2021
Regina Ransome | Sep 18, 2021

I Received my stimulus on Friday of last week I heard they suppose to be mailing stimulus checks in weeks hopeful.

The current stimulus package states that the first $10K of unemployment benefits received in 2020 are non taxable. If we have already filed, will it be corrected or do we have to file an amended return?

Karen Jones | Sep 18, 2021
Kathryn Anderson | Sep 18, 2021

That I do not know

I received a Stimulus check for my daughter and she's died August 31 2019 and I want to know what to do with her check ... Do I keep it for her son whom I got custody of ... I am power attorney of her estake...

Gloria Hunt | Sep 18, 2020
Brittany Klempin | Sep 18, 2020

I am sorry about your daughter. In a perfect and fair world, you would be able to keep that money but unfortunately, you will probably have to return it. The only money you would be able to keep is the $500 dependent payment for her son that is now your dependent. Please do not spend her payment as you will, almost certainly, have to pay that back to the IRS and/or they will garnish your wages for that money. Hopes this helps!

Can anyone help me with getting the fax number for the IRS

Kathy Davis | Sep 19, 2019
sebriam vannoy | Sep 18, 2020

I have an employer who will not supply me documents to file my 2019 taxes is there any help, I spent 45 minutes holding the phone only to have a recording come in and say " sorry we cant complete your call at this time" please try again later. I have tried since March to have this problem resolved, I cant get stimulus check until taxes are filed , there is no reason for local offices to respond

Can u set up payments there

Chris Shepherd | Sep 19, 2019
Edward whitaker | Sep 19, 2019

Probably

Can you go here and get copies of previous tax return?

Navy Mom | Sep 19, 2019
sebriam vannoy | Sep 18, 2020

where are answers shown

How do I Apply for a tax ID number for an organization that has never had one

A Google User | Sep 19, 2018
Susan Burnett | Sep 19, 2019

talk to someone at the Roanoke Chamber of Commerce

I was just contacted by phone and told I was audited and a warrant was issued for my arrest.. I have recceived no written documentation of any problems. Is this a scam.

Matt Dale | Sep 19, 2018
Anna Whetsel Rucker | Sep 19, 2018

Yes!

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