Smithfield Station

Honest Fellow 53 years ago

I stay here about 3-5 nights a year since 2017. The rooms are always nice and clean. This time I had a rather annoying experience. I paid extra ($25) for a late checkout at 1pm. I wanted to catch some sleep after a Night Shift and before going to the airport to fly back home. When I came back to the hotel I asked for confirmation of my late checkout just to be sure that they remembered to put that in since I paid for it and don’t want to be interrupted. At 11:25am, a loud boom ripped me out of my sleep. It was a maintenance guy trying to open my door but got caught by the swing lock. He said he wasn’t informed. When I checked out I told the staff that that was exactly the reason why I reminded them of my late checkout that I paid for. They smiled and said “we apologize for that.” I would have liked a refund of the $25 since the whole situation defeated the purpose. Oh well, i will still continue to come here and it’s worth the 4 stars. I’ll just bring a big glittery sticky note next time and stick it to the outside of my door so that it gets communicated to everyone that the guest in this room paid for a late checkout. The restaurant is fantastic.

Samantha Harris

I stayed here before I moved to the area. The hotel and room were clean and well kept but not particularly noteworthy. The view of the Pagan River was lovely though and the food at the restaurant is amazing. I also love that the hotel is connected to a bunch of small businesses where you can get some pretty unique gifts and souvenirs. It is also across the street from an entrance to Windsor Castle Park, which has great trails, views, fishing, kayaking, and grassy areas to picnic.

Maggie Bowman

If I could give 10 stars I would! Wonderful food, great service, breathtaking view. WOW! Can't wait to go back. Fish tacos are excellent as was the Flounder sandwich. Our server was also the bartender who was most friendly and efficient! Dine here and you won't be sorry!! Most welcoming staff all around!

Verified Hotel Guest

Positive: The rooms were clean jetted, the jetted tub was totally awesome! The balcony had an awesome view of the Marina.The restaurant on-site was delicious, especially breakfast on Sunday morning. Staff were great! Negative: The balcony door wouldn't lock,it was ok though because I was on the 2nd floor. Would have been a concern if I was on the 1st floor.