Social Security Administration

Category: Social security office

Address: 3315 Poole Rd, Raleigh, NC 27610, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Amber Crandell

Sep 16, 2022

Worst experience ever! The security guard was very rude! My husband and I saw our number on the screen. My husband asked the security guard if we should go back to the window number that was presented on the screen. The security guard told him to wait for the number to be called over the intercom. When I finally went back up to the front station to say that our number was skipped over the security guard proceeds to say “that happens sometimes” with an attitude! No one helped us. Hopefully I will never have to come here again!!

Jean Zonato

Sep 15, 2022

Friendly employee, special the security officer at front desk.

Rosita Amiga

Sep 12, 2022

I am very disappointed, in that office they are very racist, I called more than 5 times in one day, and when I asked for a Spanish translator they hung up on me

Satyaki Banik

Sep 8, 2022

Too slow. Had to wait in line for 2 hours to get in.

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Questions & Answers

How do I make an appointment for Social Security

Catherine Heed | Sep 19, 2018
nguyen hai | Sep 18, 2020

How do I make an appointment for social security? And could you give me Website . Let’s we do it . Thanks

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How can I meet a representative from the social sec admin office? do I have to make appointment?

Mekuria Yitayew | Sep 19, 2018
chris moscariello | Sep 19, 2018

No because their buildings are public so all you have to is pull a number but don't go an hour before it closes get there earlier

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Whats the fastest way to get our childrens social security numbers?

Jenna Styles (Heyaitsjenna) | Sep 19, 2018
Ya Petit | Mar 22, 2022

What is the status website?

Do you have to have an appointment

Glenn Mcclary | Sep 19, 2018
Shawn Prince | Sep 18, 2021

No

How do you get another card

mabel sifrant | Sep 19, 2018
Joy Tamarana | Sep 18, 2020

if my husband dies I am 59 yrs old can I get his ss per month now

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Am I required to appear in person to apply for my medicare card? I turn 65 in February, 2018

Paul Stille | Sep 19, 2018
florine baynes | Sep 19, 2019

Am I required to appear in person to apply for my medicare card? I turn 65 in October 7 2018

What do I need to do to change back to my maiden name?

Kimberly Ferguson | Sep 19, 2018
Joyce Warren | Sep 19, 2018

Guthrie

What do you need to get a social security card

Tarcha scriven | Sep 19, 2018
Shawn Weldon | Sep 19, 2018

I need a replacement card.

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What should I do if I lost my Social Security card

Anthony Paul | Sep 19, 2018
Jens Jungemann | Sep 19, 2018

Get a new one...and report it right away.

My wife is retired and receiving her social security I am retired as well but I am not receiving my social security because I am still working. My question is can I receive a portion of my wife social security.

Roosevelt Riles | Sep 19, 2018
Roberta G | Sep 19, 2018

Yes and no, stop by your local Social security office.

Can I get a new card in person due to marriage name change.

William Rhodes | Sep 19, 2019
Saint Cyr | Sep 18, 2020

Yes

How do I change my direct deposit information

Jimmy Yarborough | Sep 19, 2019
Carmen Sidari | Sep 19, 2019

I called and they have changed the bank direct deposit for me a couple of times over the phone. they are prone to mistakes so going over the correct numbers are important to avoid a month delay.

Does it cost to get new card when going back to maiden name

Christina Dixon | Sep 19, 2018
Queen Lucy Woody | Sep 19, 2018

No

After applying for a duplicate SS card, how quickly will my local SS have the card available?

Lisa Glenn | Jul 20, 2022
Tahir Carter | Jul 20, 2022

It would be mailed to you within 2 weeks.

Do I need to make an appointment to go turn in some paper for retirement social security benefits?

Kimberlin Gray | Sep 18, 2020
Prashanth Hiremath | Sep 18, 2020

Yes please take an appointment

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When came we expect SSN for our new born baby, what is the time limit in NC. Do we have any preliminary policy to get the SSN sooner.

divya bandari | Sep 19, 2019
Omar Oropesa | Sep 19, 2019

Not really, you can request SSN at any time. Just remember to bring hospital records, doctor records, immunization records. Birth certificate is not acceptable.

Are Soc Sec Benefits affected by the Government Shutdown?

Andrew Manuel | Sep 19, 2019
Dee Davis | Sep 19, 2019

I would like to know that answe too

Do they have a drop off box

Sina Sina | Sep 19, 2019
Gloria Farrell | Jan 21, 2022

Are a mailing address

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Is it legal for a person receiving disability benefits work part time ?

Elder Joey Spencer | Sep 19, 2018
Roberta G | Sep 19, 2018

Yes if they haven't reported it. Otherwise you can, but there are a lot of factors that go into it. Call or visit your local Social security office

My daughter moved out and my ex is still getting checks ..I want to make sure she is getting the check..she's in school and she can use them.and disable. .brittle bones..

Peggy Wiseman | Sep 19, 2017
Martin White | Sep 19, 2017

Does she have a bank account maybe she should try direct deposit.

do i need an appointment to drop off my pay stubs

Ervin Thorpe | Sep 11, 2022
Sha'Quiel Alston | Sep 11, 2022

I'm not sure, but I don't think so. They do take walk ins.

How do I transfer ssi benefits from another state

Kira Carolan | Sep 4, 2022
Manuel Coye | Sep 4, 2022

That's a transaction better done in person, as you may have noticed it is extremely difficult to attain a personal appointment, your best bet is to suck it up and take the majority of your morning and come into the office, get in line take a number and just wait to be seen by an actual customer service rep. Or you can spend an apparent endless amount of time and wait on the phone, there is just no better choice at all

How do you make an appointment at the Raleigh office

Donald Cronin | Aug 19, 2022
Manuel Coye | Aug 28, 2022

So basically you are not encouraged to do so, the SSA office is open to the public so the chance of you getting an appointment are slim and none. However, you are able to come in, get in line and get a ticket at the check in machine to be seen. Once your number has been called to a booth a service representative can arrange to get you an appointment. This is probably the easiest and only way to get one.

I need to make an appointment as soon as possible. How do I speak to someone to set this up>

Barbara Kennedy | Aug 19, 2022
Mariano Arias | Aug 19, 2022

The only way to get an appointment is by phone. Search in the web (ssa.gov) the phone of your nearest office

There are television ads, saying there are new and/or additional benefits available to social security recipients, based on where you live. My wife and I are 80+ years old, live in Fuquay Varina NC(27526) are we eligible for some of these benefits?

Florian Howaniec | Aug 19, 2022
Joseph McLeod | Aug 28, 2022

I've seen that notice as well. But I'm 66 and 4 months and I had to get a new card. I do know that you cannot file at the Social Security building you have to call them and set up an appointment by phone with them to get your social security started.

I am trying to make an appointment to visit the Raleigh office, . Can I make an appointment online?

Mjd Nazem | Aug 19, 2022
Levi Parkinson | Aug 19, 2022

Yes or call. However, if you get there early, like around 830am you can be close to first in line. They are pretty efficient there as far as getting the line moving, like chic Fila , so you won't have to wait long.

If a spouse is working and the husband is deceased the wife can get her ex husbands benefits if his benefits are more than hers. Now the wife is retired can she draw ss benefits from both?

garry oates | Jul 20, 2022
Tahir Carter | Jul 20, 2022

You can only draw from both if the surviving spouse's benefit is less than deceased husband's benefit in which it would be offset by the difference between the two.

Been trying to reach SS Office for over a week and to even make an Appt in Raleigh but NEVER ABLE TO REACH

Lynn Delaurentis | Jul 20, 2022
Sweetne Mitchell | Jul 20, 2022

The best time to go is 3 or 3:30. Have you tired to online? I always just go to the office close to closing to get my issues resolved quickly

how do i get an appointment to speak with some one regarding my part b benefits that aren't being recognized in the system? called numerous times.. no call back.. i have no proof of insurance since may 31 after i retired.

linda dailey | Jun 20, 2022
Sridhar N | Jul 20, 2022

Call for appointment.. but you may get a month later... also walk-ins are allowed.. may need to wait in qyeue

Hi, In order to get an SSN, is it still mandatory to make an appointment over the phone before our visit? I'm asking because the health rules due to the Covid have changed recently. Thanks for your answer,

mehdy belbachir | May 21, 2022
tanesha wiles | May 21, 2022

No you can now visit your local SS dept

Happy to see SSA is open now. So do I need to make an appointment for SSA card update?

Linna Han | May 21, 2022
Ruodong Yang | May 21, 2022

you can go directly without appointment but appointment will make you in a short line

Good morning, My name is Michael John Bochenek. Tring to make an appointment to visit our Raleigh Office. Each time I Call all representatives are busy. Can I come to the office as a walk-in need help with Part B

Lenora Bochenek | Apr 21, 2022
M P | Apr 21, 2022

What I did, I called Durham office. But because I live in Raleigh they can't help me, but Durham office sent the message to Raleigh office to call me to schedule an appointment. After 1 week Raleigh office called me to schedule the appointment for the next day. Search for Durham office and call them, they answer better than Raleigh..

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Where do I send form W-4V to withhold taxes from my SS Check?

Debra Reed | Oct 23, 2021
Paula Shelton | Oct 23, 2021

The website states to send to your local SS office

How do I make an appointment?

Srinath Ekkad | Sep 18, 2021
Octavia morris | Sep 18, 2021

You can call the hotline on their website and wait a little while for them to pick up! I called at 9:01 and someone picked right up. That's the time they open

how do i make an appointment

James Brewer | Sep 18, 2021
Ashley Fisher | Sep 18, 2021

You will need to call the number on the website. Be prepared for the line to drop several times. I had to call 15 times, and on the 16th call I finally got connected. Be aware that they will only make appointments for urgent or special circumstances. I would call during an off time like 10am on a Wednesday or Thursday. Don't bother calling at the end of a day or on a Friday. You will not get your call connected.

are the offices open and do we need an appt in the Raleigh office

Erin Holliday | Sep 18, 2021
Rohit Kantheti | Sep 18, 2021

Yes. Offices are open and you will need an appointment in advance

Do I need an appointment? or I can go directly to the office?

Humberto Moreno | Sep 18, 2021
Ajay Prakash | Sep 18, 2021

They aren't doing walk-in anymore. We got an appointment with them recently

how do I make an appoitment

Edith Gomez | Sep 18, 2021
Susanna Sam | Sep 18, 2021

Call the office to make an appointment

When will they reopen the office for walk in

Maz3 Girl | Sep 18, 2021
Ishan Bhatt | Sep 18, 2021

They have opened for important duties. Call their office if they can give you an appointment. (Appointment wait times are approximately 3 weeks)

Is Raleigh NC office now open as of FEB 25, 2021

A Google User | Sep 18, 2021
Vedant U. Deshpande | Sep 18, 2021

It's opened from 9.00am - 4.00pm on weekdays. Only thing is, anybody with even small task like dropping a packet off has to get an appointment. Without appointment, you cannot enter the office.

how do i make an appointmet

michelle kobashikawa | Sep 18, 2021
Susan Campbell | Sep 18, 2021

Calling works, they are pretty picking on the appointments.

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Is it possible to come in and get a copy of my social security card?

Sheri Williams | Sep 18, 2021
megan talbot | Sep 18, 2021

I'm pretty sure they have to be mailed to you. If you want to see someone in person, you would need to schedule an appointment.

I am getting a lot of calls saying there is a problem with my social security number and I need to know if the calls are true or if they are false.

Ana Salgado | Sep 18, 2021
Charles Knight | Sep 18, 2021

They're not true. It's someone that's trying to get your information. Is there a way for me to contact you.

When a parent die do you have to let the social security administration office know he died.

Janice Hall | Sep 18, 2020
K. Jackson | Sep 18, 2020

Generally the mortician files documents.

Is the office is open

dhankumari neupane | Sep 18, 2020
Sravan Sukhavasi | Sep 18, 2020

Yes, you need to schedule an appointment.

can I get a SS card. mine is misplaced.

Tom obrien | Sep 18, 2020
Urhura Issa | Sep 18, 2020

Yes

Can I mail my w-4v to this office to increase taxes from my social security check?

CHIEF BROWN | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

Call the office thats the best way to know and find out

Is there staff that speaks Spanish?

MAYTE FERNANDA SANCHEZ CONCHA CORTEZ | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

English

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How do I replace lost social security card?

Kathleen Smith | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

In the office they dont conduct personal medical information on or about you online no way

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do I need an appointment

Norman Foster | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

Yes no some pepple are referred by lawyers it deoends on the case in that. Yes you need an appointment i would say call the office they would know better than me

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What is their drop box uses for? And what are the criteria to use it?

Susie Freeborn | Sep 18, 2020
K Aikins | Sep 18, 2020

Contact them directly

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What is the maximum amount of money you can get when you retire at 71?

ADOLF RENAUD | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

I don't know call the office ask themi thought it was 65

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How do I make an appointment

Tom Myers | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

Call them they will tell you

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what do I need to bring so I can obtain a replacement SSC

CTR II Assistant | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

Birth certificate, drivers license, and fill out the application in the office

CAN I MAKE AN APPOINMENT FOR APPYING SOCIAL SECURITY NUMBER?

tuan duong | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

Yes

How do I make an appointment to discuss Medicare

John Jamieson | Sep 18, 2020
Herschell Woods | Sep 18, 2020

You can go online or you can go down there

I have an application to turn in to add Part B; do I need to have an appt?

Kathy Carson | Sep 18, 2020
Kenya Sanders | Sep 18, 2020

Yes i think.so

I messed up my disability review form, SSA454-BK(07-2018). Can I get a new one at the SSA office?

Emma Morris | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

If it's a Social Security forum, Social Security will have one for you

Can I apply for a new social security card online and is it safe

Jose Macias | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

Nothing is safe online, I don't care what they say, the internet can never be 100% secure... Research how the Pentagon was hacked

What documents or information do I need to bring with me if I am going to get information about signing up for benefits at age 65?

Gayle Gertsch | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

You should not need any documentation to receive information

when filing for social security benefits, can the name that appears on your social security card be the name on your check?

Fontaine Swinson | Sep 18, 2020
VIRGIL SHELTON II | Sep 18, 2020

The names are going to have to match...

I want to know how can I get appointment with a SSI social worker?

Luz Llado | Sep 19, 2019
VIRGIL SHELTON II | Sep 19, 2019

Call

Can I do this on line

Bernard Cooke | Sep 19, 2019
Heather Mcnutt | Sep 19, 2019

Yes

Can I get my complete employment history with dates from this office?

Allison Jennings | Sep 19, 2019
Anonymous | Sep 19, 2019

I don't know but I would guess the IRS might be a better source as all taxable wages should have been reported to them by your bosses?

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How long does it take to get a replacement social security card?

Angel Rojas | Sep 19, 2019
Angel Rojas | Sep 19, 2019

I applied for a new one on Aug 7th and still has not arrived

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I'mm trying to get my social security card. I have the paperwork, but haven't been able to get anyone to explain to me just what an"authorized copy" is. My North Carolina ID has expired, so other documents are needed.

Susan Kelley | Sep 19, 2019
Anonymous | Sep 19, 2019

An authorized copy of what? It may be easier to call or just walk in to ask their front desk for clarification.

Is there a charge for a social security card replacement?

Linda Foster | Sep 19, 2019
Omar Oropesa | Sep 19, 2019

No... It's FREE

Do they have public parking

Roger Tuck | Sep 19, 2019
Cynthia Davis | Sep 19, 2019

But you should get there early, in talking about 7am. Even tho they don't open until 9 people start lining up that early.

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do they take walk-ins

JULIO PAIZ | Sep 19, 2019
Anonymous | Sep 19, 2019

Yes

how do I speak to rep at social security office? I need to check status of a claim submitted a while ago in April

Juanetta Little | Sep 19, 2019
jon creasy | Sep 19, 2019

Go in and sign into the keyose area to get a number. Wait to be called then ask that person to pull up your case and ask to speak with that worker If he or she is there. Also you can call the office and they can direct your call to where it needs to go.

Can social security cards be laminated

Denise Terwilliger | Sep 19, 2019
Illustrious Phillip Issac Barnes Jr. | Sep 19, 2019

Yes......They're never scanned for anything. Laminating adds a layer of protection for years.

What do I need to bring to receive a copy of my social security card?

Ebony Hartsfield Thorne | Sep 19, 2019
Golden Raven1972 | Sep 19, 2019

To Obtain a New Social SecurityNumber and Card you will need to provide at least two documents to prove age, identity, and U.S. citizenship or current immigration status

What do I need to bring

Italy Wise | Sep 19, 2019
Diane Palmieri | Sep 19, 2019

The website has a detailed list of what to bring based on what you need to get done. I would check their website. And bring proof of identification

What is the maximum annual social security benefit for a family

Robert Hull | Sep 19, 2019
Veronica Graham | Sep 19, 2019

It depends on your income.

How do I find out how much money will I receive if I retire at age 62 I am now 58

Donnie Parker | Sep 19, 2019
Carmen Sidari | Sep 19, 2019

A representative at the 800 number will tell you exactly what you will get at 62.

Are they open on Monday 01/21?

A.I Fais | Sep 19, 2019
Heather Mcnutt | Sep 19, 2019

No

Need replacement ss card for 85 year old dad. If I take his birth certificate and drivers license to local office, can I order card without him being present?

Lisa White | Sep 19, 2019
Heather Mcnutt | Sep 19, 2019

You have to have him complete and or sign the ss5 and take his original unexpired I'd and they can do it without him being there.

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How do I get a copy of my 1099 for 2018?

John McLaughlin | Sep 19, 2019
Heather Mcnutt | Sep 19, 2019

You can call the office or go into the office Monday, or go online and print one if you have an online account!

if I'm 100% disabled from the VA am I entitled to my Social Security benefits

Billy Lassiter | Sep 19, 2019
Joe Olsen | Sep 19, 2019

You would have to ask SSA.

Can I collect disability if I am being treated for cancer?

Ann Mantica | Sep 19, 2019
Carmen Sidari | Sep 19, 2019

It's a broken system and it's worth a try..Generally only given to individuals that have favorable doctors..

I have been receiving disability benefits for over 10 years and divorced my husband. Can my new spouse who is over 70 receive on my disability benefits?

Dinah Floyd | Sep 19, 2019
Beverly Alston | Sep 19, 2019

I believe you must be married for a minimum of 10 years for your spouse to receive your benefits.

Hi! I’m an international student and I would like to know if I can get a ss#?

Marynes Pérez N de Arias | Sep 19, 2019
John Wick | Sep 19, 2019

No

I received a call that I suspect is a scam. The caller was automated recording that their was suspected fraudulent activity with my Ss #. I have received another call but didn’t answer and the voicemail message was incomplete. Is this legitimate?

kandee harrell-parker | Sep 19, 2019
Tim Boles | Sep 19, 2019

No it's not, i get them all the time

Can I walk into the building and get a social security card ?

Jalisa Carpenter | Sep 19, 2019
serwha price | Sep 19, 2019

No you have to apply bring two forms of identification

Can I get a copy of my award letter at the Raleigh NC office

Margaret Hawley | Sep 19, 2019
Beverly Alston | Sep 19, 2019

Yes. You can also get one 1) online if you set up your account and can verify all info and 2) faxed to you if you are at the fax machine to receive it.

Do the service windows close for lunch?

Dan Ralston | Sep 19, 2019
Jason Reed | Sep 19, 2019

No

When will I get back pay and monthly benefits for disability?

Kim Davis | Sep 19, 2019
Stephanie Asmussen | Sep 19, 2019

Have you been approved yet?

How do I get a new red white blue card?

Marian Green | Sep 19, 2018
Mathias Bishop | Sep 19, 2018

Contact your local Social security office. Service Representative can request one for you.

Must I make an appt. prior to arriving at the Raleigh SS office?

Luke Celeste | Sep 19, 2018
Alessandra Artiles | Sep 19, 2018

You don't need an appointment

Can I make an appointment at the raleigh office

Joseph Gianatassio | Sep 19, 2018
Evelyn Parker | Sep 19, 2018

Today

I was awarded SSI in NC,then relocated to VA. My benefits were stopped because of incarceration. I am back in NC do I need to refile for benefits? Or will they be reinstated after I provide proper documents?

Tammy Nichols | Sep 19, 2018
Myles Disney Reviews | Sep 19, 2018

What is SSI???? What benefits?

why have I not gotten my statement for my 2018 income taxes, my new address is 4351 Furman Hall Aptr. 102 Raleigh, NC 27612

Michael Huddleston | Sep 19, 2018
Jens Jungemann | Sep 19, 2018

Come on......the year 2018 is just half over....you will have to wait till 2019 until they send it to you.

Q: How can I meet a representative from the social sec admin office? do I have to make appointment?

Life Coaching بالعربي | Sep 19, 2018
Mary Brown | Sep 19, 2018

No appointment is necessary just ensure that you arrive 10-15 min. prior to opening hours and wait in line for there will be a long line...

how can i get federal income tax taken out of my social security check

C J Martin | Sep 19, 2018
C J Martin | Sep 19, 2018

Found a form on the SS web. Fill out and mail in.

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I had a phone appointment but she only have me the time not the day what do I do?

Reggie Mcc | Sep 19, 2018
Queen Lucy Woody | Sep 19, 2018

Call social security office 9/5 am speak to representative

How long will it take for me to get my son’s social security number as we have been waiting for it for over two weeks now. He was born on the 28th of November in Raleigh here.

Frank Ezenwata | Sep 19, 2018
timikqua carrington | Sep 19, 2018

I've been waiting since October for my daughter's.... I'm wondering the same thing

Can I get a card from here if I was in Washington dc

ruth long | Sep 19, 2018
Queen Lucy Woody | Sep 19, 2018

Yes with proper id

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