Steph's Pizza

Category: Pizza restaurant in University Place, Washington

Address: 5510 Orchard St W B6, University Place, WA 98467, USA

Phone: +12534744000

Opening hours

Sunday: 11AM–8PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Daisy Mayhem

Jun 22, 2022

So, I mistakenly posted this review on the wrong company. Oops.. Having been a customer from years ago (not long after they first opened), it had been a while and we were excited for this order. Sadly it was a huge letdown. Customer service was great, the blond gal that helped me out was absolutely awesome. She was welcoming and friendly, she was even willing to walk my order to my car if needed. I initially had no shoes on. She was totally down to help me out and keep my feet out of the store. She is the best. So,I pick up my 80+ dollar older (that also included tip) and headed home about a 10-12 minute drive. Once home, I find my cheese/pepperoni pizza very dark. Not burnt but definitely overcooked. I was able to determine that by my next pizza. The BBQ chicken looked great, but then I noticed onions on the pizza, which sucked because I had requested no onions. Sad day because texture is a big deal to me. To add to the disappointment, nothing was cut all the way through. Pizza, cheesesticks, etc...we had to cut ourselves, and not easy to find cutting implements when you're moving and your house is packed up. I would give 1 star for the food. The other two are for the gal that helped me. No wait, she gets 3 stars. I'm not giving up though, bwcause I know this is not a typical order from them. Steph's has fantastic food, this was hopefully just a bad day. It just sucked to build up the excitement, pay a ton, then be let down. Also when you order online they give you a time frame of when your order should be done but they don't send you another email telling you when it is done, so I waited 50 minutes but I'm pretty sure my pizza was done long before that. So definitely missed it at its freshest. *a piece is missing in the photos cause I'm fat and I was starving.

Jessica Gilbertuu

May 29, 2022

Steph's pizza is delicious! I've never had a bad experience, from both pick up and delivery. The staff always seems to be working so hard. The area they are located in seems to draw some unruly customers though. I think the staff handles these situations well.

B Hazerelli

Feb 21, 2022

We love Steph's Pizza and their Calzones even more, the bread is amazing. I like how easy it is to order online too. Yes this is a bit more expensive than some other pizza places but it also tastes better.

Justin Rider

Dec 22, 2021

Great pizza. Terrible service and poorly managed. Website said 20 minutes for pickup orders. I waited 25, poked my head in, waited …Am sorry that your wait was longer than expected tonight. Tonight was incredibly busy which is unusual for a Sunday and we were/are under staffed for it. We are trying to manage as best we can with the amount of staff we have. Please feel free to send me an email @ [email protected] so we can talk further. I apologize for the issues with the front desk, they will be addressed, assume is from folk who are trying to do their job with not enough people there.

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Questions & Answers

Why are you guys closed half the week? I want the BEST pizza in TACOMA any night of the week! Come'on BROTATO CHIP!

JustAnother InternetExpert | Jan 12, 2019
Steph's Pizza (Owner) | Jan 13, 2019

Steph is on maternity leave. We will be back to full time as soon as possible! Thanks for your patience!

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