Lake Effect Furniture and Mattress

Yes, all our furniture comes with a manufacturers warranty. typically upholstery is 1-3 years, bedroom sets are 1 year, and mattresses 10 years. We have a simple claim process. Customer sends form (basic information), pictures and copy of the original receipt to us. We forward to manufacturer, and it is approved or declined. We have a 90-95% claim approval from our manufacturer. Some claims are easily determined to be abuse by us, and not sent in. We realize manufactures defect are rare, but they do happen. When they happen we make sure we fix or replace the product. Three of the most common reasons claims are not approved; 1 - customer does not have receipt of purchase, 2 - it is clearly abuse of the product, and 3 - customer doesn't return claim form and pictures. There are people who feel if they break their furniture it has to be a defective. Replacing abused furniture would include a price increase for all. That's not fair to the people who take care of theirs.

Yes. Our England collections are totally customizable.

We try and stock everything that is displayed on the floor. So most things on the floor you can get the same day.

This is a financing option offered by West Creek. To qualify you need a Checking account open for 90 days or more, at least $1000 a month deposited in the account, and no overdraft for 30 days. This is a lease to own program. When approved they hold $40 and use it as your initial payment. You have 100 days to pay off the invoice price. If you go past the one hundred days It will run as a 12 month lease to own. This gets very expensive, so we do not recommend going past the hundred days.

Yes we do.

Hello Gregory, We offer several options for financing at Lake Effect Furniture and Mattress. Gregory, we invite you to come to the store, we will answer any questions and explain the financing options we offer. Looking forward to meeting you. Sincerely, Todd Dovey Sales Manager

They didn't have much in stock. I couldn't take anything home because there was nothing available but it was only 20,%

Yes

We ordered a 2 piece couch. Delivery was $100. They we're friendly and helped move our old couches into the garage

Yes they are. Same great selection, cooler name ;)