Inland Dental Center

MsPrince4life

Absolutely unbelievable! This dental office is very unprofessional when it comes to collecting payments. I have never been to a dentist office that advises of amounts not collected due to “human error”. Let me explain, I had a procedure done and was charged the exact amount that I was quoted. My payment was collected, as I am one who makes sure that my account is paid in full. At a later visit, I was then advised that I had a balance due. This surprised me of course because I was told initially that my account was up to par in regards to payment. When I asked a lady there named Sharon as to why this was not addressed to me at my initial visit, she stated, “Well, you know that thing called human error, this is what happened.” No way! That did not sit well with me. Most dentist organizations I have went to do not operate like this! Whenever I have been told that I was due to pay a certain amount, that was the ONLY amount due AND collected. Aside from Sharon’s rudeness, the incompetence of collecting correct amounts is what drove me to cancel the accounts of both myself and my son. As the consumer, PLEASE reach out to your dental insurance first before proceeding with any procedure from this office!! It is best that you go in with prior knowledge of what you are to pay versus what your insurance will cover. Unfortunately, Inland Dental Center needs to pick up the slack in relaying such information to the patient. My advice: go somewhere else and save yourself a headache!

Kellie

My family has been seen by IDC for over 10 years. Dentists are great and supporting staff are the same. Big shout out to Rahema one of the dental assistants. She has the softest most gentle hands. You can see she loves her job. I am never worried about my dental procedure as long as she is assisting that day. Dr Karin is amazing. She takes the time to listen and understand patient needs. Another caring, gentle and competent professional. Thank you all for taking your job seriously.

BILLY PRATT

Painless Dentistry! My family and I have been coming to Inland Dental for 20 years. I recently had an implant installed. Dr. Murray did the procedure. He said I would be sore and have some pain from the drilling. I never had to take my pain meds as there was literally no pain at all. The day following the procedure Dr. Murray called to check on me. Amazing care and customer service. Trust your family to Inland Dental.

Sarah Lopez

Always the best treatment at IDC!