Address: 67 Boston Worcester Turnpike, Shrewsbury, MA 01545, USA
Phone: +18008801077
Sunday: 10AM–4PM
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–7PM
Kelly Harrison
This experience is regarding an online order pick up, so I cannot speak to the quality of in-person customer service. The process of the online order was incredibly easy. This Verizon store looks clean and recently renovated. They have a section of lockers you can use to pick up your online order, so all I had to do was enter a code Verizon texted to me, and I was able to get my new phone in less than 5 minutes.
Yul Oli
Verizon employees thing they are Royalty…. I did an order for my parents to pickup a new phone and they cancelled before they pickup the phone. Then they ignored them in the store and told they needs to wait 1 to 2 hours to get the phone…. They are the new minimum wage royalty… this guys needs to take a customer service course ASAP!
Michael Porcaro
They moved out of the plaza next to trader Joe's. The staff was super helpful in finding what we needed and there was not a huge wait
Hayat Darwishi
This store made us realize what it means to be different and young and get treated like we don’t exist at all. Had an appointment at 3 but came in 30 minutes ahead of time, apparently they value some specific people more then others. Never gonna come back here again. And for those who understand my frustration don’t try this store.
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NO! They'll try to solve the problem WITH YOU THERE. Make an Appointment on line FIRST. Otherwise You may wait for a LONG TIME as a walk-in.
Yes
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