Communication Services

Koby Gagnon

I’d rather have Babe Ruth swing a baseball bat into my forehead than ever having to use Yandoodoo again.

Susan Ross

This is what happens when a company has monopoly on a service. In 1 year.+ we have made dozens of phone calls, on our 4th router. Couldn’t use Amazon fire stick for 7 months due to weak signal/Internet. Seriously! Had our house completely rewired by them with the wrong cable, took 6+ months to undo. Had it done again -service still bad for months until a supervisor came out and found they hadn’t finished the job and plugged it in! I still had the old bad wiring. That was 2 months ago and it’s still a mess. 7 unanswered calls yesterday, 10 including disconnects. Phone technicians have no idea when there’s a local outage so you spend 30 minutes on the phone only to find out from the billing part department that the whole neighborhood is out. The technicians are kind and they try but this company has no idea what they’re doing. Tech turnover is high. How the base can employ such a low grade service is beyond belief. Currently my service has been off since noon yesterday, 26 hours with no end in sight, no phone calls returned know “ service ticket” response. Back to Starbucks to do my job that I can’t do on my computer at home.

Merredith Ahearn

Excellent service. Prompt responses via phone or tech visits. Thank you, Yvonne, for always being there for me .

Donna Howard

This internet sucks. Is anyone else having a problem connecting to the internet today?