Chase Bank

Ken Privett

Good ATMs

Hao Zeng

Tho is the best bank rep I've ever worked with. He is very knowledgeable and very patient about our banking needs. He helped us open business bank accounts and answered numerous questions. Highly recommend!

Bruce Plush

My review is for the corporate office. My situation is such that I paid my mortgage with online bill pay on the 31st of the previous month. On the 27th of the next month I get a call from the collection department from Flagstar bank my mortgage holder. The said they didn’t receive my check. I go on line and provide the proof of payment. While waiting for a response I received a credit to my account for the same amount as my mortgage. I call chase online banking and they tell me the check was undeliverable. What!! She has no idea what to do so I speak with a supervisor who’s gonna investigate it and get back to me. Well to this day several months later she still has not gotten back to me. I open a case with flagstar bank and their office of the president and they granted me two extra weeks before they would report to the credit bureau. Flagstar was fantastic. Chase on the other hand was a 1/10. Service was absolutely horrific. They told me there was a glitche. I decided to call a district Manager for my location and he to talked me in circles. I have been debarred from talking to the president’s office. Can you believe that I have 12 names of people I spoke with including the president’s office. District manager d branch manager and combined no answer. There were lies from on line banking as well. That being said it’s time to go after 40 Flippin Years I have decided this is the straw that broke the camels back.

Austin Coulter-Weith

Very friendly staff and know what they talk about. They know me by name now and it's apparent how much they care.. I just have to shout out to this staff how awesome they are