PetSmart

VICTORIA VALLARTA

Took my Chloe to remove stitches. She's doing great now. Thank you all@ Banfield..located inside PetSmart!!

Advantage Tow

I had to stop for an emergency getting some pet food they are far away from me but seen as I travel it was perfect helpful staff thank you

dayanara orrala

there was dead fish in the tanks

brent terrill

-GROOMING- Previously marked at 5 stars but down graded it to one star. This is mainly directed towards the grooming department. I had to wait 2 weeks for my dogs appointment on a 4th of July weekend. Altered plans so I could get my older Golden Retriever in for a grooming. As I had brought in my dog at 2:30, I was told the appointment will take 3 to 4 hours. 3 hours goes by and I receive a call from the groomer and I was told to pick up my dog now, he is too aggressive, trying to bite her. I told her I would be right there. I get there and there's zero interaction from the groomer, here's your dog and I was told of some policy of aggressive dogs. So the history of my dog, the mellowest thing on earth. Never had one issue with him ever. I asked "why was he locked in a cage for 3 hours and then I get a call that the grooming has been cancelled. Her answer was that she had other dogs. Well if I was locked in a cage with no food, water for 3 hours and no where to go to the bathroom, I'd be a little angry also. A previous grooming visit also netted a very unprofessional response. Upon halfway through the grooming, I was called and asked by the groomer for a tip, more money to complete. I said no and within 15 minutes he was finished. Picked him up with mats in his coat. Thought that was just a one off incident but apparently its ran by whoever happens to be working that day. Save your money and take your business somewhere else. I've heard similar stories from other customers. The store portion is good, the grooming portion is terrible. Adding on that later I did find that my dog's ear was knicked with clippers or whatever was used.