Citi

oscar Escalante

Professional and friendly staff.

Jasmine M

Had the worst experience with a teller named Yasmine. She was unable to perform my transaction accurately and efficiently. There was a discrepancy with my deposit and she had a nasty attitude about it. Not to mention my deposit was never counted back to me nor did she confirm an amount.

P M

Citi bank Eagle rock branch, worse services ever, been a member for 26 years since Cal Fed, I will come back to close all accounts this week. Please do yourself a favor, bring your money somewhere else like Bank of America in Colorado blvd one of the best bank in Eagle Rock.

B T

I am a Gold and Priority customer of Citi for 11 years who opened the account at Eagle Rock branch which had exceptional service. If you wish to be treated very rudely, discriminated, yelled at and told that you have no understanding of anything and that you are free to use any other branch or Bank, please go for service to this Branch. This is what I was put through, despite being an educated corporate finance attorney and therefore reasonably familiar with banking. And if you lodge a complaint, Citi does little or nothing as customer feedback seems to be not relevant. Best to move your business to a bank that needs customer.