Address: 11102 Atlantic Ave, Jamaica, NY 11419, USA
Phone: +17188490785
Sunday: 9AM–5PM
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–5PM
N B
Lost two family members a few months apart and happy we found this place. Jimmy and his staff go above and beyond to make everything go smoothly. Very good service and always put their customers first.
Nalini Ravi
My father passed away a few months ago and I had a very bad experience with the funeral director, Mr. Jimmy. He is a very rude person and lacks empathy. On my first visit I met Mr. James and he explained the process thoroughly to me. We finalized the agreement and had agreed that I will bring the outfit I wanted my father to wear. My sister was coming from another country and I wanted her to partake in the final arrangements. It was agreed that when my sister arrived we would be allowed to go dress my father. When we arrived that morning with the clothing for my father it was a different atmosphere. We were greet to my surprise the rudest person, Mr. Jimmy. He had nothing good to say to the family. His body language was telling it all, he didn't want us there. He wanted the business but did not have the right attitude to deal with people. His staff who was present kept apologizing for his behavior in his absence. It was a cold winter day and there was no heat in the room of the viewing. On the morning of the funeral there was a snow storm. We left home early to get there on time. On arrival at the funeral home, the entrance of the parking lot was blocked with the funeral home's vehicle. The director and someone else were cleaning the parking lot. The funeral was 8:30 AM and the were several cars waiting to go into the parking lot. The parking spaces were cleaned but he blocked the entrance until 5 minutes before the service. We asked why we weren't allowed to go in since the roads were bad and incoming traffic were stuck with no where to go. He got furious and exchanged bad words with the driver of my vehicle. We were allowed into the parking lot at 8:25AM and he opened the doors for us to go in the building exactly 8:30AM. He was very rude when we got in. The room that my father's casket was in was locked. I was waiting for him to open the door for us to go in but to my surprise that didn't happen. H told me to open it by myself and let my family members in. I was grieving over the loss of my father and Mr. Jimmy made it more difficult with his ruthless behavior. I felt ashamed to have my fellow mourners witnessing this ordeal. At the time of the initial arrangements, I was promised the death certificate within 3-5 days. I had to wait longer and kept calling everyday before I got it. Several weeks later I received 2 envelopes addressed to me by mail. When I opened it there were death certificates of two other persons who were at Leahy McDonald Funeral Home. They were not my father's and I was confused why these were sent to me in the first place. I called Mr. Jimmy and asked that he sent someone to pick it up. He was very nice over the phone because he messed up. He had other people personal information sent to me. I will never take any of my loved ones to this funeral home in the future if Mr. Jimmy continues to be the director. He needs to change his ways or hire someone who is a better fit for this job. Will not recommend.
V L
I cannot thank these gentleman enough. This is the 2nd time we utilize their services and they go above and beyond, and have the utmost compassion. John and Robert, we thank you from the bottom of our hearts for accommodating us.
Veronica Padilla
My father passed away last month of covid19. He died a couple of weeks after my younger brothers unexpected death, my fathers oldest son. My father told me his wife and their son together convinced him not to get vaccinated, this is a fact since my father in his own words shared this with me and his own sister’s; my aunts. His son with her, he said filled his head with all sorts of fears and conspiracy theories concerning the vaccine. Although, I and other family members pleaded with him to get vaccinated and he promised to do so, he ultimately did not. When they all contracted covid, immediately after my loving brother died, my father who was in grief, depressed over the death of his beloved son, was the one covid hit the hardest. My sister and I consumed with grief held it together and treated everyone including his wife and son with respect for my dead fathers sake. The funeral director, tall white man who I believe wore glasses lacked empathy and treated myself and my older sister rudely. He was very abrasive and treated only my fathers wife and their son with kindness and consideration. My father adored his daughters and my baby brother who passed away. It’s unfortunate that even if his mind was poisoned with lies (funeral director) he could not remain neutral and professional. Consumed with grief I couldn’t imagine writing a review earlier, but now that I’m thinking a bit more clearly, it’s extremely disgusting that any person experiencing such sorrow would be treated with anything less than compassion. Shame on you!
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Just a question but how did u know to ask me and why yes there is a parking lot
Yes there is a parking lot
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