PVHC at Chino Hills Crossroads Urgent Care

Category: Urgent care center

Address: 3110 Chino Ave, Chino Hills, CA 91709, USA

Phone: +19096307868

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Maggie Maccubbin

Sep 18, 2022

I want to begin with saying I knew that I was rolling the dice with wait times. I made arrangements and such to accommodate for what I knew was likely. With that said I went into urgent care with what I thought was either a broken toe (big toe) or severely sprained. When I checked in I told them why I was there. I had no other ailments or concerns. I answered every staff member when they asked me why I was visiting urgent care. I waited about an hour before going in to an exam room where I waited another 45 minutes before seeing the doctor. When the doctor arrived she asked me why I was there and I explained. She looked at my toe and said I was right and if it was fractured I would need a splint. She then said “did anyone tell you we do not have an x-ray machine?” I told her not one person had mentioned it. I would have not waited nearly 2 hours if someone had made mention of it. I would have found another urgent care or just waited for an appointment with my regular doctor! I have zero problem with the doctor as she made arrangements to be seen at another facility and made a plan for me depending on the results. I also heard her scold the staff for never mentioning to me the lack of imagining available. Never have I felt more like I am only worth my co pay and the money they would receive from my insurance. This urgent care is ONLY concerned with the money they can squeeze out of the people seeking URGENT care. I know they are understaffed but supplying me with that information would have also opened an exam room for another patient in need. I will not be returning to this urgent care.

Gary Forman

Sep 14, 2022

The doctor and staff were great, but the wait time horrible. Over 2 hours of which 1 hour was spent in a little exam room.

Rocio Crisostomo

Sep 1, 2022

Very attentive and listens to my health concerns

Riy Cossio

Sep 1, 2022

Doctor was friendly and professional her ability to communicate gavel me confidence and eased my anxiety. I will change my Provider based on my experience to Pomona Valley Medical Center

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Questions & Answers

Does this place take Health Net Medi-Cal?

Aj Vasquez | Sep 17, 2020
N Nasim | Sep 17, 2020

They take medical , Cal them and find out

Is this urgent care for kids too iehp insurance? Pediatrician available here?

N Nasim | Sep 17, 2020
Jrocc79 | Sep 17, 2020

Yes IEHP is accepted.

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Can I make an appointment

Araceli Moreno | Sep 17, 2020
PVHC at Chino Hills Crossroads Urgent Care | Sep 17, 2020

Hi Araceli, We do not take appointments at our Urgent Care offices. Thank you, The PVHC Team

Do you have an X-ray machine

lydia dyer | Sep 18, 2019
Michael Buckley | Sep 18, 2019

Yes, we have radiology at all of our Urgent Care locations.

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Will they see me if I have iehp medical?

J Gonzalez | Sep 18, 2019
Jennifer Guerra | Sep 18, 2019

Depends on your assigned medical group. Best thing is to come in so they can check.

What is the Christmas hours

sujane pummarachai | Sep 18, 2019
PVHC at Chino Hills Crossroads Urgent Care | Sep 18, 2019

Our Urgent Care offices are open most holidays 9:00 a.m. to 5:00 p.m. I would suggest calling before hand. Thank you

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Do they take x-rays here

Bunny bunz | Sep 18, 2018
Saskia Roza | Sep 17, 2021

Do they take MRI

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